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Windows 7: BSOD on System Rating


22 Feb 2012   #1

Windows 7 Ultimate x64
 
 
BSOD on System Rating

i have several BSOD when i click at Rate This Computer in the System Information. And there are also random bsods after i fresh install my windows.


My System SpecsSystem Spec
.

22 Feb 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

1. These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!


If you have Raid > update its Driver.


Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.


Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Using Driver Verifier to identify issues with Windows drivers for advanced users


2.Please run the update readiness tool and then update to SP-1

Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
22 Feb 2012   #3

Win 8 Release candidate 8400
 
 

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
.


24 Feb 2012   #4

Windows 7 Ultimate x64
 
 

I have ran memtest for about 4 hours, and have passed 12 tests without any errors. And also chkdsk on C without any bad sectors. The bsod still happen at random times even after I fresh installed win 7. I never overclocked my pc.

PC Spec :

Mobo : Asus P7h55-m
Proc : Intel i3 540 3.06Ghz
Ram : Kingston DDR3 2gb
GC : Ati Radeon 4670 512Mb DDR3

here is the latest minidump file
My System SpecsSystem Spec
24 Feb 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please upload a full report
http://www.sevenforums.com/crashes-d...tructions.html

Please update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Run a hard drive scan - Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Fri Feb 24 15:15:07.241 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:47.365
PROCESS_NAME:  setup.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  IP_MISALIGNED_Ntfs.sys
BiosReleaseDate = 04/25/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3077
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My System SpecsSystem Spec
24 Feb 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vanguardvampire View Post
I have ran memtest for about 4 hours, and have passed 12 tests without any errors. And also chkdsk on C without any bad sectors. The bsod still happen at random times even after I fresh installed win 7. I never overclocked my pc.

PC Spec :

Mobo : Asus P7h55-m
Proc : Intel i3 540 3.06Ghz
Ram : Kingston DDR3 2gb
GC : Ati Radeon 4670 512Mb DDR3

here is the latest minidump file

As We said earlier it is a memory exception and you do need to run BOTH Memtest and verifier to find out what is what


EXCEPTION_RECORD: 98563a24 -- (.exr 0xffffffff98563a24)
ExceptionAddress: 8821f11b (Ntfs!NtfsInitializeIrpContext+0x00000144)
ExceptionCode: c0000005 (Access violation)
My System SpecsSystem Spec
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