BSOD random times halmacpi.dll, ntkrnlpa.exe, win32k.sys


  1. Posts : 4
    Windows 7 Home Premium 64 bit
       #1

    BSOD random times halmacpi.dll, ntkrnlpa.exe, win32k.sys


    I have recently been getting serious Blue screens everyday. When they happen, it creates a memory dump and sometimes it rebootes but other times it shuts down the computer.
    The memory is not even 6 months old.
    It has 4 gb ddr2 (2x2gb)
    Windows 7 Home Premium 32 bit.
    I had a 500 gb seagate drive that was reporting bad sectors, so i replaced it with a brand new 500 gb western digital blue drive. I "mirrored" the drive over so i would not loose my software. I have been still getting BSOD's all the time now. I have ran Memtest x86 all night with no errors. I have rean bluescreenview and it shows these 3 mentioned files alot. But im alwayse getting a different BSOD it seems. The only devices i have connected to the computer is KB, Mouse, and printer. But i think it blue screens without the printer as well.

    I have attached the last 7 blue screen mini dumps and a log of bluescreen viewer.
    BTW i have tried to run debuggin tools, but it seems to difficult for me to setup.

    thanks for your time.
    Chris
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Easy

    Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    I have no problem with that. But is this a suggestion or did my dumps indicate it was Norton?
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Okay I have uninstalled Norton via the control panel and then after the reboot I ran the removal tool.
    I scanned my comp with Malware bytes, Combofix, TDSS killer and hit man pro trial, All scans came back with absolutely nothing except for MBAM which came back with 3 Mywebsearch toolbar references. Which I removed and uninstalled.
    I am still blue screening. I have also disabled all start up items and non important services. I am not apposed to doing a reinstall if it comes down to it. thanks
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    chris111690 said:
    Okay I have uninstalled Norton via the control panel and then after the reboot I ran the removal tool.
    I scanned my comp with Malware bytes, Combofix, TDSS killer and hit man pro trial, All scans came back with absolutely nothing except for MBAM which came back with 3 Mywebsearch toolbar references. Which I removed and uninstalled.
    I am still blue screening. I have also disabled all start up items and non important services. I am not apposed to doing a reinstall if it comes down to it. thanks
    If it is software it should help as long as you dont install the same apps back.

    Any chance we can get the DMPS?
      My Computer


  6. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    They are attached to my original post.
    Thanks
      My Computer


 

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