BSOD at random times

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #21

    Code:
    Event[0]:
      Log Name: System
      Source: Ntfs
      Date: 2012-05-04T09:54:08.096
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Red-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume1.
    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.
      My Computer


  2. Posts : 28
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #22

    writhziden said:
    Code:
    Event[0]:
      Log Name: System
      Source: Ntfs
      Date: 2012-05-04T09:54:08.096
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Red-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume1.
    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.
    it found that so ill be running again
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.
    so the bsod was caused by the harddrive? should i have the hard drive RMA'd?
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #23

    Not sure the hard drive is bad yet. You should run some further diagnostics on it once you clean up the file system issues. Run SeaTools for Windows to check whether the drive is functioning properly. If you cannot run SeaTools for Windows, run SeaTools for DOS.
      My Computer


  4. Posts : 28
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #24

    writhziden said:
    Not sure the hard drive is bad yet. You should run some further diagnostics on it once you clean up the file system issues. Run SeaTools for Windows to check whether the drive is functioning properly. If you cannot run SeaTools for Windows, run SeaTools for DOS.
    i ran chkdsk again and it came up with no errors same with seatoolsDOS short and log test. is there anything else i can try?
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #25

    Drivers all look up to date and good. See how the system responds for a while.


    Whether you have crashes again or not, do the following:

    You should install antivirus software. I recommend either of these two setups:
    Download and install the security setup of your choice and update the software. When you have time, run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it, again, when you have time. Post back the results.
      My Computer


  6. Posts : 28
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #26

    writhziden said:
    Drivers all look up to date and good. See how the system responds for a while.


    Whether you have crashes again or not, do the following:

    You should install antivirus software. I recommend either of these two setups:
    Download and install the security setup of your choice and update the software. When you have time, run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it, again, when you have time. Post back the results.
    i ran full test with MSE and Malwarebytes. MSE came up with nothing and Malware detected something in my steam folder so i removed it. i also got a BSOD last night
    perfmon is telling me again that the drive is dirty.i'll run a scan again
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #27

    Crashes are pointing to graphics card problems and hard disk related issues (as you already said). How did the scan go?

    For the graphics card, please check whether AMD Vision Engine Control Center is configured to automatically overclock your graphics card. Sometimes it does so without the user's input and can cause problems. If it is overclocking your graphics card, please disable it.
      My Computer


  8. Posts : 28
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #28

    The chkdsk came up with nothing and AMD overdrive is the thing that overclocks right? If so then that is also disabled. I guess I'll just keep using it until it crashes again.
      My Computer


  9. Posts : 28
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #29

    I'm back again and this computer is nothing of trouble. i decided to post again because i got a new blue screen "RDR_FILE_SYSTEM" and alot of the old ones that i had before. also windows action center is telling me i should install a power management driver should i?
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #30

    Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

    • If you are overclocking any hardware, please stop.

    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.



    Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For NVIDIA:
      • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
      • Restart your computer
      • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
      • If any remain of the above, uninstall one at a time
      • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
    6. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK


          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    7. Restart your computer after uninstalling drivers for all display cards
    8. Install the driver you selected for the display cards once Windows starts


    Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.




    You also had 0x116 TDR Error crashes:


    • H2SO4 said:
      These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

      It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

      Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

      If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
      The above quote was taken from https://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
      My Computer


 
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