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Windows 7: BSOD when windows tries to update

24 Feb 2012   #1
Kodiak420

Windows 7 Professional 64bit
 
 
BSOD when windows tries to update

I don’t know what to say about this BSOD. It seems to be happening lately with windows updates. Then windows doesn’t seem to want to start. After letting windows diagnose itself (with no solution) computer shuts off. Then try to restart it tries everything all over again.
I hope that everything needed is in the zip file.
All help/ideas is well appreciated
Thanks in advance


My System SpecsSystem Spec
.
24 Feb 2012   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Your last crash was caused by Panda Internet Security. Please uninstall

How to uninstall Panda Antivirus Pro 2009-Technical Support-Panda Security


The other three don't blame anything specifically

Code:
sptd.sys     Sat Aug 20 00:34:53 2011 (4E4F396D)
Remove Daemon Tools. The driver associated with it, SPTD, causes BSOD. Run the SPTD removal tool - DuplexSecure

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Feb 24 10:12:31.302 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:05.629
*** WARNING: Unable to verify timestamp for n64i1644.sys
*** ERROR: Module load completed but symbols could not be loaded for n64i1644.sys
Probably caused by : n64i1644.sys ( n64i1644+1df55 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_n64i1644+1df55
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Feb 21 14:51:27.027 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:35.979
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  WebProxy.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
BiosReleaseDate = 08/27/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2891
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Feb 18 11:51:47.640 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:50.530
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION}  Privileged instruction.
BUGCHECK_STR:  0xF4_C0000096
FAILURE_BUCKET_ID:  X64_0xF4_C0000096_IMAGE_csrss.exe
BiosReleaseDate = 08/27/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2891
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 09:56:07.644 2012 (UTC - 5:00)
System Uptime: 0 days 3:36:55.597
*** WARNING: Unable to verify timestamp for ndiswan.sys
*** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
Probably caused by : ntkrnlmp
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
BiosReleaseDate = 08/27/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2891
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
My System SpecsSystem Spec
24 Feb 2012   #3
Kodiak420

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Your last crash was caused by Panda Internet Security. Please uninstall

How to uninstall Panda Antivirus Pro 2009-Technical Support-Panda Security

Done. even though its payed for. any hot fix for the panda issue, even though i use 2012 this 2009 bug is a problem?

Quote:
SPTD, causes BSOD. Run the SPTD removal tool - DuplexSecure
Done

Quote:
Remove Daemon Tools.
Done

Quote:
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
Is the above test defaulted for 7 passes or do I have to chane that somewhere during the test?

(Test finished with no errors)

I ask because the test completed in a really fast time in comparison to what people have been posting about.
My System SpecsSystem Spec
.

24 Feb 2012   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Memtest runs until stopped. There are no settings that have to be changed. You just boot to it and it goes until you stop it.


As for Panda, I do not know of any hot fixes. It might have been something else that caused the crash. If your system stabilizes you can re install it and see if you run into any problems
My System SpecsSystem Spec
24 Feb 2012   #5
Kodiak420

Windows 7 Professional 64bit
 
 

ok found option "F1" it tells me there is hardware issuse (this Time)I will have to contact computer manufacturer.
I have upgraded my ram a month ago or so. Is this the problem.
My System SpecsSystem Spec
24 Feb 2012   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kodiak420 View Post
ok found option "F1" it tells me there is hardware issuse (this Time)I will have to contact computer manufacturer.
I have upgraded my ram a month ago or so. Is this the problem.
What is option "F1" and who told you that it is a hardware issue?
My System SpecsSystem Spec
24 Feb 2012   #7
Kodiak420

Windows 7 Professional 64bit
 
 

The test is currently runing on my desk top that has the issues. For the second time.
Before windows boot I entered the "delete" screen to choose to start the os or to start tool "windows memory diagnostics tool" which I got from here http://www.sevenforums.com/crashes-d...ml#post1811602

Then downloaded file from here Memtest86+ - Advanced Memory Diagnostic Tool
Rebooted my computer and ran mem test

F1 is the options in windows memory diagnostics tool
My System SpecsSystem Spec
24 Feb 2012   #8
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Ok. The Windows Memory tool isn't as good as memtest. Run memtest for 7-8 passes. This will most likely take hours to do so it is best to let it run over night. Memtest is not run from inside windows, you boot to it
My System SpecsSystem Spec
24 Feb 2012   #9
Kodiak420

Windows 7 Professional 64bit
 
 

is this the correct version Memtest86+ V4.20 (25/01/2011)
and is the correct file Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

I will try tonight again. If the computer stops restarting it self.

If i have to boot from it is this from bios? Which is F2 or somthing at start up.
My System SpecsSystem Spec
24 Feb 2012   #10
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

That is the correct version.

Do you want to boot from USB or CD? If you want to boot from USB that is the correct link. If you want to boot from CD you need to download the ISO and burn it to a disk
My System SpecsSystem Spec
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 BSOD when windows tries to update




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