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Windows 7: Random BSOD errors happening at random times

24 Feb 2012   #1

windows 7 64bit
 
 
Random BSOD errors happening at random times

Hello , im having random BSOD issues and after a BSOD i can use my PC again but the problem is it keeps happening randomly and i will be able to use again
Here are some of the errors i have got:
PAGE FAULT IN NON PAGED AREA
BAD or CORRUPTED POOL
MEMORY MANAGMENT
I have the files Windows_NT6_BSOD_jcgriff2 and perfmon files included in this post
System specs
Os: Windows 7 home premium 64 bit
I have bought this about a week ago , i had it built.
Proccesor : AMD FX 6100 Proccesor
gpu :nvidia gtx 560
ram: 8gb
hard drive : 1tb

My System SpecsSystem Spec
.

24 Feb 2012   #2

Windows 7 Ultimate x64
 
 

Hello, welcome to SevenForums!

I have taken a look at your provided dump files. There are tons of memory management and memory corruption errors. Before we continue, if any of your hardware is overclocked, PLEASE reset your clocks to stock for diagnostic purposes.

First off, before we continue onto memory.... in your drivers list I noticed you have sptd.sys listed, which is the driver for Daemon Tools. Please uninstall Daemon Tools from your system as it's known to cause many issues in the Windows 7 environment. Once you've done so, restart and then run DuplexSecure's sptd uninstaller to fully remove sptd.sys from your system. After you've done so, restart again.

Next, tons and tons of memory management and memory corruption errors as I've said earlier. Please read the following thread to download and install Memtest to test your memory for any bad sticks.
My System SpecsSystem Spec
24 Feb 2012   #3

windows 7 64bit
 
 

if i run memtest will it fix my system as well?
My System SpecsSystem Spec
.


24 Feb 2012   #4

Windows 7 Ultimate x64
 
 

Haha, if only the world worked so easy!

Memtest is a test to see if your memory is at fault, if it is, it will show errors. At that point if your memory was under warranty you'd call the manufacturer / contact them and open up an RMA ticket to send in your memory and have it replaced. If it's not though, you'll need to purchase new memory.
My System SpecsSystem Spec
24 Feb 2012   #5

windows 7 64bit
 
 

thanks for the help man
but one more thing , i only got the computer on monday and i think i remember walking in to it that day and seeing "windows has recovered from an unexpected shutdown"
I didnt think much of it because i hadnt seen the blue screen so how could it be broke
everythings new , i helped them make the start of it and saw everything in new packages.So it must be in wrong or something
My System SpecsSystem Spec
24 Feb 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by byybyy36 View Post
thanks for the help man
but one more thing , i only got the computer on monday and i think i remember walking in to it that day and seeing "windows has recovered from an unexpected shutdown"
I didnt think much of it because i hadnt seen the blue screen so how could it be broke
everythings new , i helped them make the start of it and saw everything in new packages.So it must be in wrong or something



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
24 Feb 2012   #7

windows 7 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by byybyy36 View Post
thanks for the help man
but one more thing , i only got the computer on monday and i think i remember walking in to it that day and seeing "windows has recovered from an unexpected shutdown"
I didnt think much of it because i hadnt seen the blue screen so how could it be broke
everythings new , i helped them make the start of it and saw everything in new packages.So it must be in wrong or something



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
i am not overclocking at all
here are the dump folders
My System SpecsSystem Spec
24 Feb 2012   #8

Win 8 Release candidate 8400
 
 

Memory Corruption and Daemon tools/alcohol


Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.


They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.


Use this SPTD uninstaller DuplexSecure - Downloads
DuplexSecure - FAQ

when you're done you can use this Freeware:


MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place


Using MagicISO to create ISO image files






These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
24 Feb 2012   #9

windows 7 64bit
 
 

thanks for the help everybody , i will try memtest tommorow and driver verifier .
who knows maybe deleting that spdt will get rid of it because i had this from the very start of when i got my computer
(my computer came with daemon tools) thank you so much for all the help everyone
My System SpecsSystem Spec
24 Feb 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by byybyy36 View Post
thanks for the help everybody , i will try memtest tommorow and driver verifier .
who knows maybe deleting that spdt will get rid of it because i had this from the very start of when i got my computer
(my computer came with daemon tools) thank you so much for all the help everyone
Good luck
My System SpecsSystem Spec
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 Random BSOD errors happening at random times





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