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Windows 7: BSOD in Windows 7 Home Premium 32 bit

04 Mar 2012   #21
Yunshou

Microsoft Windows 7 Home Premium 32-bits 7601 Multiprocessor Free Service Pack 1
 
 
To Zigzag

If you look in the first page of my post you see i did the memtest and the driver verifier test already, i followed every step that was told me to do and at one point it stopped.

Hope you can pick it up from there.


My System SpecsSystem Spec
.
04 Mar 2012   #22
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Yunshou View Post
If you look in the first page of my post you see i did the memtest and the driver verifier test already, i followed every step that was told me to do and at one point it stopped.

Hope you can pick it up from there.
Driver verifier is an "iffy" proposition. Just because you ran it once doesnt mean it cant be used again

Its one of the best tools we have.


Might be time to start thinking about a clean install
My System SpecsSystem Spec
06 Mar 2012   #23
Yunshou

Microsoft Windows 7 Home Premium 32-bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello Zigzag,

ran the memtest last night and no errors after 6 passes, so thats good, after work i will do the Driver verifier again and post the results here.
My System SpecsSystem Spec
.

07 Mar 2012   #24
Yunshou

Microsoft Windows 7 Home Premium 32-bits 7601 Multiprocessor Free Service Pack 1
 
 

Update: after one and a half day of continuous working i got a BSOD again, here are the files.
My System SpecsSystem Spec
13 Mar 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
MpKsl7c4008cd ROOT \ LEGACY_MPKSL7C4008CD \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKslc87e3ab0 ROOT \ LEGACY_MPKSLC87E3AB0 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl7c88c489 ROOT \ LEGACY_MPKSL7C88C489 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsla33dd07a ROOT \ LEGACY_MPKSLA33DD07A \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKslce4b7253 ROOT \ LEGACY_MPKSLCE4B7253 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl80f92bd4 ROOT \ LEGACY_MPKSL80F92BD4 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKslece99e6c ROOT \ LEGACY_MPKSLECE99E6C \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKslee842b59 ROOT \ LEGACY_MPKSLEE842B59 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKslb75075ce ROOT \ LEGACY_MPKSLB75075CE \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl74a18495 ROOT \ LEGACY_MPKSL74A18495 \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl920e5f8b ROOT \ LEGACY_MPKSL920E5F8B \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl28cb36ea ROOT \ LEGACY_MPKSL28CB36EA \ 0000 This device is not present, not working properly, or does not have all its drivers installed.
MpKsl767f38cf ROOT \ LEGACY_MPKSL767F38CF \ 0000 This device is not present, not working properly, or does not have all its drivers installed.

Antivirus Software:
Code:
mbamgui.exe	c:\program files\malwarebytes' anti-malware\mbamgui.exe	3932	8	200	1380	3/7/2012 2:35 PM	Niet beschikbaar	Niet beschikbaar	Niet beschikbaar
mbamservice.exe	c:\program files\malwarebytes' anti-malware\mbamservice.exe	4612	8	80	80	3/7/2012 2:36 PM	Niet beschikbaar	Niet beschikbaar	Niet beschikbaar
msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	968	8	200	1380	3/7/2012 2:34 PM	3.0.8402.0	11.46 kB (11,736 bytes)	4/27/2011 3:39 PM
nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	2620	8	200	1380	3/7/2012 2:34 PM	3.0.8402.0	204.05 kB (208,944 bytes)	4/27/2011 3:39 PM
msseces.exe	c:\program files\microsoft security client\msseces.exe	3740	8	200	1380	3/7/2012 2:35 PM	2.1.1116.0	974.53 kB (997,920 bytes)	6/15/2011 3:16 PM
Having two security programs that accomplish the same task can cause conflicts. Malwarebytes is usually okay with Microsoft's antivirus, though. Just something to keep in mind.


Possible out of date drivers:
Code:
StarOpen	8d7ab000	8d7b1000	Tue Jun 27 13:15:56 2006 (44a183ec)	0000cf99		StarOpen.SYS
nvm62x32	90d12000	90d66c80	Fri Oct 17 15:00:39 2008 (48f8fcf7)	000610af		nvm62x32.sys
dsNcAdpt	90d74000	90d7f000	Mon Mar 30 20:39:02 2009 (49d18246)	00008e2a		dsNcAdpt.sys
GEARAspiWDM	90d0c000	90d11280	Mon May 18 06:16:53 2009 (4a1151b5)	00008fb0		GEARAspiWDM.sys
StarOpen.SYS
nvm62x32.sys
dsNcAdpt.sys
GEARAspiWDM.sys


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\Yunshou\Windows_NT6_BSOD_jcgriff2\030712-15818-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x83011000 PsLoadedModuleList = 0x8315a4d0
Debug session time: Wed Mar  7 07:18:16.574 2012 (UTC - 6:00)
System Uptime: 0 days 16:35:01.384
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory.  The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: a6571d10, Virtual address for the attempted execute.
Arg2: 65e60963, PTE contents.
Arg3: a6571c70, (reserved)
Arg4: 00000002, (reserved)

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xFC

PROCESS_NAME:  SLPlugin.exe

CURRENT_IRQL:  0

TRAP_FRAME:  a6571c70 -- (.trap 0xffffffffa6571c70)
ErrCode = 00000011
eax=00000000 ebx=000200ff ecx=fe762298 edx=000020ff esi=fe0d4918 edi=00000000
eip=a6571d10 esp=a6571ce4 ebp=a6571cdc iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
a6571d10 241d            and     al,1Dh
Resetting default scope

LAST_CONTROL_TRANSFER:  from 83052408 to 8309f40f

STACK_TEXT:  
a6571c58 83052408 00000008 a6571d10 00000000 nt!MmAccessFault+0x106
a6571c58 a6571d10 00000008 a6571d10 00000000 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
a6571cf8 83095cfe ffffffff 967d3c15 00009fa3 0xa6571d10
a6571d10 96723d3c 000200ff 000200ff 00dbdc84 nt!ExEnterPriorityRegionAndAcquireResourceExclusive+0x24
a6571d24 8304f21a 000200ff 0000002a 00dbdcbc win32k!NtUserCallOneParam+0x2f
a6571d24 77397094 000200ff 0000002a 00dbdcbc nt!KiFastCallEntry+0x12a
00dbdcbc 00000000 00000000 00000000 00000000 0x77397094


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!NtUserCallOneParam+2f
96723d3c 83c6de          add     esi,0FFFFFFDEh

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  win32k!NtUserCallOneParam+2f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f10f803

FAILURE_BUCKET_ID:  0xFC_VRF_win32k!NtUserCallOneParam+2f

BUCKET_ID:  0xFC_VRF_win32k!NtUserCallOneParam+2f

Followup: MachineOwner
---------
Caused by Second Life plugin. Recommend removing the software.
My System SpecsSystem Spec
14 Mar 2012   #26
Yunshou

Microsoft Windows 7 Home Premium 32-bits 7601 Multiprocessor Free Service Pack 1
 
 
Question

Hello writhziden,

Some questions/comments i have:

1. What do i do with the Problem devices?
2. I removed the Malwarebytes (it was just to give info here).
3. The out of date drivers, how do i know where they belong to so how can i update them?
4. The Slplugin.exe, do i just remove the exe? Since i can't find it as an installed program?

Thnx so far for the update :-).
My System SpecsSystem Spec
14 Mar 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

  1. You will want to unhide devices in device manager and then use device manager to uninstall all problem devices (they will have a yellow exclamation next to them).

    Run an Elevated Command Prompt:

    1. Click Start Menu
    2. Click All Programs
    3. Click Accessories
    4. Right click Command Prompt
    5. Click Run as administrator
    6. Type into command prompt “set devmgr_show_nonpresent_devices=1″ without quotes
    7. Hit enter.
    8. Type “devmgmt.msc” without quotes
    9. Click View (at the top)
    10. Check Show hidden devices
    11. Click the + next to all device types
    Are there any devices with exclamation points next to them listed? If so, uninstall them (and check the box if asked if you want to delete the driver software for the device).
    When finished, go back to View and uncheck Show hidden devices. Restart your computer.
  2. Alright, that should fix that issue.
  3. AT&T, Verizon, and/or Virgin - StarOpen/VideoNow Media Wizard/RPS Burn by Hasbro is the first one. You should find where the software originates. I do not know which of these you have on your system, so that will be up to you. The link to it in my previous post suggests it was likely installed with the computer originally or from a disc that came with the computer.

    You will need to determine what network card you have. All I know is that it is an nVidia network card. The info provided in your reports does not indicate which one. You can find it through the link I gave in my previous post.
  4. It is most likely a browser plugin. You should check the browser you are using to determine which plugins are installed.
My System SpecsSystem Spec
15 Mar 2012   #28
Yunshou

Microsoft Windows 7 Home Premium 32-bits 7601 Multiprocessor Free Service Pack 1
 
 

Update:

1. Uninstalled all the one's with an exclamation point and restarted.
2. Already done.
3. What i can find as Network is: - Atheros AR5005GS Wireless Network Adapter and an Nvidia nForce-networkcontroller.
4. Can't find that plugin in my browser, deleted the folder where it was located in.

Anything else i can do next? (so far no blue screens).
My System SpecsSystem Spec
15 Mar 2012   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

Atheros AR5005GS Wireless Network Adapter: ATHEROS Wireless drivers for Windows and click on the blue checkmark for AR5005GS under Windows 7 32bit

nVidia nForce network controller: Willkommen bei NVIDIA - dem weltweiten Marktführer für Visual-Computing-Technologien

See how the system responds for a few days of normal usage. Best of luck!
My System SpecsSystem Spec
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 BSOD in Windows 7 Home Premium 32 bit




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