Latest BSOD - 0x0000003b related to ataport.sys


  1. ChristoLombaard
    Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    Latest BSOD - 0x0000003b related to ataport.sys


    Hi,

    I have been getting BSOD's intermittently ever since moving to Windows 7 64b over a year ago. There have been several reason codes over the months with the latest relating to ataport.sys (error 0x0000003b). Perhaps you could aslo review the minidumps related to the earlier crashes and advise on a general course of action. I am really frustrated by this and have been advised to go back to 32b, flash the bios and a host of other things too terrible to mention here.

    Please help!
    Regards
    Christo
      My Computer
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  3. JaidynM
    Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       New #2

    Run an sfc/scannow command in an elevated command prompt. If errors are found, run it twice more with each scan followed by a reboot.
    SFC /SCANNOW Command - System File Checker

    Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
    RAM - Test with Memtest86+

    Run a chkdsk on the system partition to check for bad sectors or system errors.
    Disk Check

    Run a Repair Install. It should fix your current version and Windows 7 but preserve your data, programs, user accounts etc.

    The following drivers need to be updated:

    Code:
    e1k62x64 e1k62x64.sys Tue Jun 23 04:05:53 2009
spldr    spldr.sys    Tue May 12 02:56:27 2009
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  4. ChristoLombaard
    Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    Hi JaidynM,

    I appreciatethe quick response. Will get back to you once I have completed the steps.

    Regards
    Christo
      My Computer
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  6. JaidynM
    Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       New #4

    No worries. :)
      My Computer
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