Computer Crashed - getting the blue screen and nothing else


  1. clundgren
    Posts : 4
    Windows 7 Home Premium 64 bit
       New #1

    Computer Crashed - getting the blue screen and nothing else


    Computer threw out a bunch of weird language and then said crash and shut down. Now it doesn't really boot or reboot. I have to pull the battery to get it to restart and I get the HP logo when I put the battery back in and it takes me to a Windows Errory Recovery screen with two options: Launch Repair or Launch normally. Neither one of them does anything. I just get the blue screen.

    I've tried the f8 key and the f10 key and can't seem to get to any other screen. I put the restore disk into the CD rom drive and I don't think it's accessing it at all.

    It is an HP Pavilion dv7-4087cl with an Intel Core i5-430M processor and its running Windows 7 Home Premium OA 64 bit.

    Any ideas?
      My Computer
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  3. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #2

    Use Hard Reset to Resolve Hardware and Software Issues can be used to resolve these types of crashes. It does a reset of your BIOS hardware/software connections. Works on all computers, not just HP Pavilions.
      My Computer
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