BSOD after being on for about 5-10 min. suspect creative driver

dumle29 · 26 Feb 2012

So after installing the driver for my recon 3D on my laptop, i start getting random BSOD´s
4 in less than an hour.

sorry for not providing everything as in your how to post. It BSOD´ed -.-

here are the dump files:

Dump files.zip

im not installing the driver till im sure its that one. mostly because it BSOD´S before its done.

Thanks :)

zigzag3143 · 26 Feb 2012

These were Related to usbccgp.sys USB Common Class Generic Parent Driver from Microsoft.

To fix it

Please run the update readiness tool and then update to SP-1

Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

ePeen · 26 Feb 2012

Hi,

The dumps point to usbccgp.sys, which is highly unlikely as something is most likely causing that specifically to crash. Interestingly enough, it mentions its inability to load the symbols and timestamp for AiCharger.sys (
Asus Charger Driver) which is more than likely causing usbccgp.sys to crash. Please update that driver here.

Edit: Follow my good man zigzag's advice, too!

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80076aea00, fffff80000b9c518, fffffa8003a2a440}

Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80076aea00, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8003a2a440, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8007694c70

IMAGE_NAME:  usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc15

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff88006151000 usbccgp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`032e6273 : 00000000`0000009f 00000000`00000003 fffffa80`076aea00 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`0328329e : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`00b9c570 fffff800`03282dd6 : fffffa80`0395f768 fffffa80`0395f768 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`032834be : 00000001`e7d2586d fffff800`00b9cc58 00000000`0000ccef fffff800`033f6068 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`03282cb7 : 00000000`7872f2c5 00000000`0000ccef 00000000`7872f2e6 00000000`000000ef : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`0327feea : fffff800`033f1e80 fffff800`033ffc40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

Followup: MachineOwner

dumle29 · 26 Feb 2012

Thanks alot, i have a laptop and thats not my motherboard. I do however recognice the ai charger. Its from asus, but works on every motherboard, and charges you devices up to 50% faster (or allows power hungry devices to charge)
ASUS Ai Charger - Quick charge your iPod, iPhone and even iPad!

i guess my recon3D (external usb powered soundcard) messed it up somehow. ill try zigzag´s solution, since the ai charger hasnt been upgraded, and it causes no problems on my desktop.

thansk :)

zigzag3143 · 26 Feb 2012

dumle29 said:

Thanks alot, i have a laptop and thats not my motherboard. I do however recognice the ai charger. Its from asus, but works on every motherboard, and charges you devices up to 50% faster (or allows power hungry devices to charge)
ASUS Ai Charger - Quick charge your iPod, iPhone and even iPad!

i guess my recon3D (external usb powered soundcard) messed it up somehow. ill try zigzag´s solution, since the ai charger hasnt been upgraded, and it causes no problems on my desktop.

thansk :)

If it is USB you dont need it. USB will charge devices natively.

dumle29 · 02 Mar 2012

Hehe yes ofcourse, i know that :P The program speeds up chargeing, and allows chargeing of high current devices, without boosting the actual current going out of your USB. But uninstalling the AI charger fixed it :/ guess ill stick to wallwarts for fast chargeing :/