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Windows 7: Windows freezes before logon screen, even in safe mode


26 Feb 2012   #1

 
 
Windows freezes before logon screen, even in safe mode

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.


My System SpecsSystem Spec
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26 Feb 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.
My System SpecsSystem Spec
08 Mar 2012   #3

 
 

exact same issue
My System SpecsSystem Spec
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08 Mar 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Advanced Boot Options -> Repair Your Computer -> System Recovery Options -> System Restore -> System Restore OPTION TWO
My System SpecsSystem Spec
08 Mar 2012   #5

 
 

wont let me do that, unable to do recovery it says
My System SpecsSystem Spec
08 Mar 2012   #6

windows 7 ultimate 32bit
 
 
i have similar situation

My laptop does that too. If i press f8 to go into safe mode it freezes up. Then I try shutting down my laptop while in windows. It brought up the safe mode but when i hit enter it freezes up. What could cause this, how would i resolve this? If anybody knows please let me know.
My System SpecsSystem Spec
08 Mar 2012   #7

Windows 7 Home Premium 64 Bit
 
 

xboxhaxorz, are you able to move the mouse once Windows starts with the cursor and black screen?

williamsage please start your own thread as I am not sure your problem is related at this time. You are welcome to continue following this thread as well, but you should try to get dedicated help from the experts on here.
My System SpecsSystem Spec
09 Mar 2012   #8

 
 

it actually shows the wallpaper, and yes i can move the cursor
My System SpecsSystem Spec
09 Mar 2012   #9

 
 

do i need to reinstall windows, is this install fubar
My System SpecsSystem Spec
09 Mar 2012   #10

Windows 7 Home Premium 64 Bit
 
 

I am wondering if you have a virus. Try scanning for viruses with the
BitDefender rescue CD
and
Microsoft Standalone System Sweeper Beta | Microsoft Connect
which do not require Windows to run. You will have to put them on either a CD/DVD or USB and run them by making sure your CD/DVD drive or USB drive is set to boot first through the BIOS.
My System SpecsSystem Spec
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 Windows freezes before logon screen, even in safe mode




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