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Windows 7: BSOD while copieing/pasting link or any other longer informations

26 Feb 2012   #1
damtyk1

win7 home premium x64
 
 
BSOD while copieing/pasting link or any other longer informations

First thing first that you have to know that i'v no idea about all thoes stuff so u have to explain it to me very cleary. What i wanted to say is that while im copping/pasting for e.g. link from google images my pc crahes, blue screen comes out and it says something about the memory......i did the memory diagnostic thing but it didnt see any problems...system updated.It happens only when i coppy/paste good amount of informations as i said. I would like to give u the minidump informations but i cannot open any files of them even tho im the administrator of this pc.The only think i can provide you with is:
- System

- Provider


[ Name] Service Control Manager


[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}


[ EventSourceName] Service Control Manager


- EventID 7036


[ Qualifiers] 16384



Version 0


Level 4


Task 0


Opcode 0


Keywords 0x8080000000000000

- TimeCreated


[ SystemTime] 2012-02-26T19:41:21.470229500Z



EventRecordID 96282


Correlation

- Execution


[ ProcessID] 580


[ ThreadID] 7056



Channel System


Computer Damian


Security
- EventData

param1 Software Protection

param2 stopped


7300700070007300760063002F0031000000
Binary data:

In Words
0000: 00700073 00730070 00630076 0031002F
0008: 0000

In Bytes
0000: 73 00 70 00 70 00 73 00 s.p.p.s.
0008: 76 00 63 00 2F 00 31 00 v.c./.1.
0010: 00 00 ..



or:
- System

- Provider


[ Name] Service Control Manager


[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}


[ EventSourceName] Service Control Manager


- EventID 7036


[ Qualifiers] 16384



Version 0


Level 4


Task 0


Opcode 0


Keywords 0x8080000000000000

- TimeCreated


[ SystemTime] 2012-02-26T19:48:00.917076500Z



EventRecordID 96288


Correlation

- Execution


[ ProcessID] 580


[ ThreadID] 4080



Channel System


Computer Damian


Security
- EventData

param1 Windows Error Reporting Service

param2 stopped


5700650072005300760063002F0031000000
Binary data:

In Words
0000: 00650057 00530072 00630076 0031002F
0008: 0000

In Bytes
0000: 57 00 65 00 72 00 53 00 W.e.r.S.
0008: 76 00 63 00 2F 00 31 00 v.c./.1.
0010: 00 00 ..



My System SpecsSystem Spec
.
26 Feb 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
26 Feb 2012   #3
damtyk1

win7 home premium x64
 
 

i was using mozilla firefox at that time or chat program. did not use any alkohole or demon tool if thats what ur looking for.
Iv don what you asked for here are the attatchments
My System SpecsSystem Spec
.

26 Feb 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Your Avast is over 4 yours old


Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
26 Feb 2012   #5
damtyk1

win7 home premium x64
 
 

ok ill give a shot but the thing is blue screen started to show up about a month ago? when iv avast for a good while and everything was grand. but ill do as you said
My System SpecsSystem Spec
26 Feb 2012   #6
damtyk1

win7 home premium x64
 
 

it didnt help, i did as you told and checked is it gone happen again, and it did
My System SpecsSystem Spec
26 Feb 2012   #7
damtyk1

win7 home premium x64
 
 

could you please check thoes blue screens has anything to do with teamspeak. its because on any other chating programs while im sending link blue screen doesnt come up
My System SpecsSystem Spec
26 Feb 2012   #8
ePeen

Windows 7 Ultimate x64
 
 

Few things:

1. One dump points to AsDsm.sys, which is the Asus Data Security Manager Driver. Update here.

2. After checking your drivers list, I've noticed you have dtsoftbus01.sys (Daemon Tools driver). Please fully uninstall Daemon Tools and restart. Daemon Tools is a well known causer of BSODs in W7.

3. Your Avast drivers still date from 2008. I'm not sure if this is intended, but I don't believe it should be... uninstall Avast and reinstall the latest version.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Icarus\Downloads\Dumps\tymczasowy\022112-26925-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`03040e70
Debug session time: Tue Feb 21 17:43:43.194 2012 (UTC - 5:00)
System Uptime: 0 days 15:20:36.396
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
.....................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a00db41000, 1, fffff880013233bd, 0}

Unable to load image \SystemRoot\System32\Drivers\AsDsm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AsDsm.sys
*** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys

Could not read faulting driver name
Probably caused by : AsDsm.sys ( AsDsm+23bd )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a00db41000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff880013233bd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ab0e0
 fffff8a00db41000 

FAULTING_IP: 
AsDsm+23bd
fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  ts3client_win3

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800c4772a0 -- (.trap 0xfffff8800c4772a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=006c003700330038 rbx=0000000000000000 rcx=fffff8a00db41020
rdx=000001dffe6aa424 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880013233bd rsp=fffff8800c477438 rbp=fffffa800c1eb024
 r8=00000000000004ee  r9=0000000000000007 r10=0031006c00350031
r11=fffff8a00db40c00 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
AsDsm+0x23bd:
fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax ds:f630:fffff8a0`0db41000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ef3df4 to fffff80002e735c0

STACK_TEXT:  
fffff880`0c477138 fffff800`02ef3df4 : 00000000`00000050 fffff8a0`0db41000 00000000`00000001 fffff880`0c4772a0 : nt!KeBugCheckEx
fffff880`0c477140 fffff800`02e716ae : 00000000`00000001 fffff8a0`0a35e1d0 fffffa80`04b3ff00 fffffa80`0bd8e840 : nt! ?? ::FNODOBFM::`string'+0x426f7
fffff880`0c4772a0 fffff880`013233bd : fffff880`01322724 00000000`0000074d fffff8a0`0a35e1d0 fffffa80`04b3fe00 : nt!KiPageFault+0x16e
fffff880`0c477438 fffff880`01322724 : 00000000`0000074d fffff8a0`0a35e1d0 fffffa80`04b3fe00 00000000`000007ff : AsDsm+0x23bd
fffff880`0c477440 00000000`0000074d : fffff8a0`0a35e1d0 fffffa80`04b3fe00 00000000`000007ff fffff880`01325140 : AsDsm+0x1724
fffff880`0c477448 fffff8a0`0a35e1d0 : fffffa80`04b3fe00 00000000`000007ff fffff880`01325140 fffff880`0c4774a0 : 0x74d
fffff880`0c477450 fffffa80`04b3fe00 : 00000000`000007ff fffff880`01325140 fffff880`0c4774a0 fffff880`013251c0 : 0xfffff8a0`0a35e1d0
fffff880`0c477458 00000000`000007ff : fffff880`01325140 fffff880`0c4774a0 fffff880`013251c0 00000000`00000008 : 0xfffffa80`04b3fe00
fffff880`0c477460 fffff880`01325140 : fffff880`0c4774a0 fffff880`013251c0 00000000`00000008 fffffa80`0bd8e840 : 0x7ff
fffff880`0c477468 fffff880`0c4774a0 : fffff880`013251c0 00000000`00000008 fffffa80`0bd8e840 fffffa80`04b3fe00 : AsDsm+0x4140
fffff880`0c477470 fffff880`013251c0 : 00000000`00000008 fffffa80`0bd8e840 fffffa80`04b3fe00 fffffa80`04b3ff50 : 0xfffff880`0c4774a0
fffff880`0c477478 00000000`00000008 : fffffa80`0bd8e840 fffffa80`04b3fe00 fffffa80`04b3ff50 fffff880`013289ff : AsDsm+0x41c0
fffff880`0c477480 fffffa80`0bd8e840 : fffffa80`04b3fe00 fffffa80`04b3ff50 fffff880`013289ff fffff8a0`0a35e101 : 0x8
fffff880`0c477488 fffffa80`04b3fe00 : fffffa80`04b3ff50 fffff880`013289ff fffff8a0`0a35e101 fffffa80`03cc0680 : 0xfffffa80`0bd8e840
fffff880`0c477490 fffffa80`04b3ff50 : fffff880`013289ff fffff8a0`0a35e101 fffffa80`03cc0680 fffffa80`03cc0a68 : 0xfffffa80`04b3fe00
fffff880`0c477498 fffff880`013289ff : fffff8a0`0a35e101 fffffa80`03cc0680 fffffa80`03cc0a68 fffff8a0`0db40c00 : 0xfffffa80`04b3ff50
fffff880`0c4774a0 fffff8a0`0a35e101 : fffffa80`03cc0680 fffffa80`03cc0a68 fffff8a0`0db40c00 fffff880`0c477500 : AsDsm+0x79ff
fffff880`0c4774a8 fffffa80`03cc0680 : fffffa80`03cc0a68 fffff8a0`0db40c00 fffff880`0c477500 00000000`00000000 : 0xfffff8a0`0a35e101
fffff880`0c4774b0 fffffa80`03cc0a68 : fffff8a0`0db40c00 fffff880`0c477500 00000000`00000000 fffff880`0c4775d0 : 0xfffffa80`03cc0680
fffff880`0c4774b8 fffff8a0`0db40c00 : fffff880`0c477500 00000000`00000000 fffff880`0c4775d0 fffffa80`0c8e4de0 : 0xfffffa80`03cc0a68
fffff880`0c4774c0 fffff880`0c477500 : 00000000`00000000 fffff880`0c4775d0 fffffa80`0c8e4de0 fffffa80`03cc0680 : 0xfffff8a0`0db40c00
fffff880`0c4774c8 00000000`00000000 : fffff880`0c4775d0 fffffa80`0c8e4de0 fffffa80`03cc0680 00000000`00000000 : 0xfffff880`0c477500


STACK_COMMAND:  kb

FOLLOWUP_IP: 
AsDsm+23bd
fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  AsDsm+23bd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AsDsm

IMAGE_NAME:  AsDsm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49950fc2

FAILURE_BUCKET_ID:  X64_0x50_AsDsm+23bd

BUCKET_ID:  X64_0x50_AsDsm+23bd

Followup: MachineOwner
My System SpecsSystem Spec
26 Feb 2012   #9
damtyk1

win7 home premium x64
 
 

"One dump points to AsDsm.sys, which is the Asus Data Security Manager Driver. Update here." could you pls give me a direct link for this (dont know german )

2. ok ill unistall demon tools
3. avast has been removed and now i have
Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
26 Feb 2012   #10
ePeen

Windows 7 Ultimate x64
 
 

The link I provided is not in German :P

Visit the following, choose your country and go from there. ASUSTeK Computer Inc.

Keep us updated
My System SpecsSystem Spec
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 BSOD while copieing/pasting link or any other longer informations




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