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Windows 7: Bad_Pool_Caller

27 Feb 2012   #1
LadySherl

Windows 7 Ultimate, 32 bit
 
 
Bad_Pool_Caller

today after being gone for several days and having my computer off while I was gone it booted up okay, and then after logging in as it came up I got the BSOD with a Bad_pool_caller.

Hopefully you can help with clearing this up.

I often get a blue screen I don't always catch the problem, it reboots and is fine. the first boot will have a problem then the next one usually is fine.

Thanks for your help,

Sheryl


My System SpecsSystem Spec
.

27 Feb 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LadySherl View Post
today after being gone for several days and having my computer off while I was gone it booted up okay, and then after logging in as it came up I got the BSOD with a Bad_pool_caller.

Hopefully you can help with clearing this up.

I often get a blue screen I don't always catch the problem, it reboots and is fine. the first boot will have a problem then the next one usually is fine.

Thanks for your help,

Sheryl


There are many issues here. Lets start with old drivers. To be honest there are so many old components were it mine I would do a clean install.


Old drivers from as far back as 1997. These have to be updated or removed

Code:
ATMhelpr.SYS    4/15/1997 8:45:23 PM    0x91a47000    0x91a47fe0    0x00000fe0    0x33542f33                            
Aspi32.SYS    9/10/1999 6:46:10 PM    0xa2f6c000    0xa2f6fe40    0x00003e40    0x37d99842                            
mdmxsdk.sys    6/19/2006 4:26:59 PM    0xa2f70000    0xa2f73180    0x00003180    0x449716a3                            
NCREMOTEPCI.SYS    9/11/2006 3:47:38 PM    0x93556000    0x93559180    0x00003180    0x4505cb6a                            
mxopswd.sys    1/5/2007 8:37:29 PM    0x9f113000    0x9f11d000    0x0000a000    0x459efd59                            
HSX_DP.sys    2/13/2009 3:56:27 PM    0x938e9000    0x939eb000    0x00102000    0x4995de7b                            
HSX_CNXT.sys    2/13/2009 3:57:25 PM    0x93a07000    0x93abc000    0x000b5000    0x4995deb5                            
HSXHWBS2.sys    2/13/2009 3:58:27 PM    0x9389d000    0x938e9000    0x0004c000    0x4995def3                            
XAudio32.sys    4/29/2009 1:20:55 PM    0xa7d0c000    0xa7d14000    0x00008000    0x49f89a87                            
AtiPcie.sys    5/5/2009 10:00:16 AM    0x8c7f4000    0x8c7fc000    0x00008000    0x4a005480                            
spldr.sys    5/11/2009 11:13:47 AM    0x8c7d4000    0x8c7dc000    0x00008000    0x4a084ebb                            
GEARAspiWDM.sys    5/18/2009 7:16:53 AM    0x935c1000    0x935c6280    0x00005280    0x4a1151b5                            
LHidFilt.Sys    6/17/2009 11:49:04 AM    0x9f0a5000    0x9f0ac080    0x00007080    0x4a391e80                            
LMouFilt.Sys    6/17/2009 11:49:08 AM    0x9f0ad000    0x9f0b4800    0x00007800    0x4a391e84                            
LEqdUsb.Sys    6/17/2009 11:49:22 AM    0x93daf000    0x93db7500    0x00008500    0x4a391e92                            
LHidEqd.Sys    6/17/2009 11:49:25 AM    0x93dcf000    0x93dcfe80    0x00000e80    0x4a391e95                            
nvstor32.sys    6/22/2009 5:19:03 PM    0x8c187000    0x8c1be000    0x00037000    0x4a400357
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


After doing the drivers please run a System File Cehck to verify and repair OS files.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7


There are many files that differ from standard MS files and it makes me wonder where did you get you win 7?

If you are still crashing after the above please upload the dmps.
My System SpecsSystem Spec
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