Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after windows loading screen

27 Feb 2012   #1
Viperlx

Windows 7 Enterprise x86
 
 
BSOD after windows loading screen

Hi All,

I have a computer which gives me a blue screen when I turn it on. Sometimes this will happen 4 times in a row and others I can't even get the blue screen. I didn't record the error code down but I am trying to replicate the issue and when I get the screen I will update this post.

- x86 (32-bit) or x64 ? x86
- the original installed OS on the system? Windows 7 Enterprise
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 3 years
- What is the age of OS installation (have you re-installed the OS?) 2 months

I also attached a report and perfmon html file too.

Thanks for any help!


My System SpecsSystem Spec
.

27 Feb 2012   #2
ePeen

Windows 7 Ultimate x64
 
 

Hi,

Your BSODs are caused / pointing to CipcCdp.sys which is the Cisco IP Communicator driver for CDP. Update the software using this driver or remove it by navigating to C:\windows\system32\drivers and changing CipcCdp.sys to CipcCdp.bak.

If you cannot get into Windows to do the following, boot into Safe Mode and do it there.

Drivers that need to be updated:

Quote:
HpqKbFiltr.sys - HpqKbFiltr Mon Jun 18 18:12:03 2007 (HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver). Update here.

PBADRV.sys - PBADRV Mon Jan 07 13:52:14 2008 (PBA Support Driver from Dell). Update here.

dne2000.sys - dne2000 Mon Nov 10 19:59:21 2008 (Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client). Update here.



Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Icarus\Downloads\Dumps\Windows_NT6_BSOD_jcgriff2\022712-20233-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16905.x86fre.win7_gdr.111025-1503
Machine Name:
Kernel base = 0x82c1d000 PsLoadedModuleList = 0x82d65810
Debug session time: Mon Feb 27 13:47:27.214 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:21.400
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {16, 2, 0, 82c59a5b}

Unable to load image CipcCdp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for CipcCdp.sys
*** ERROR: Module load completed but symbols could not be loaded for CipcCdp.sys
Probably caused by : CipcCdp.sys ( CipcCdp+1324 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000016, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c59a5b, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82d85718
Unable to read MiSystemVaType memory at 82d65160
 00000016 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiSignalNotificationObject+18
82c59a5b 807f1601        cmp     byte ptr [edi+16h],1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

LAST_CONTROL_TRANSFER:  from 82c8489d to 82c59a5b

STACK_TEXT:  
807b6c5c 82c8489d 82d46d20 00000000 88f339c8 nt!KiSignalNotificationObject+0x18
807b6c84 8b222591 921edb78 00000000 00000000 nt!KeSetEvent+0x98
807b6c98 921ec324 921edb78 807b6d34 8b29050b ndis!NdisSetEvent+0x12
WARNING: Stack unwind information not available. Following frames may be wrong.
807b6ca4 8b29050b 00000000 807b6cc8 8b2594d0 CipcCdp+0x1324
807b6d34 8b2216da 00f339c8 00000000 876de720 ndis!ndisCheckProtocolBindings+0x219
807b6d50 82e2ba55 00000000 a4d47a48 00000000 ndis!ndisWorkerThread+0xa4
807b6d90 82cdd219 8b221636 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CipcCdp+1324
921ec324 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  CipcCdp+1324

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: CipcCdp

IMAGE_NAME:  CipcCdp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c478732

FAILURE_BUCKET_ID:  0xA_CipcCdp+1324

BUCKET_ID:  0xA_CipcCdp+1324

Followup: MachineOwner
My System SpecsSystem Spec
27 Feb 2012   #3
Viperlx

Windows 7 Enterprise x86
 
 

Removing that driver seemed to fix the issue. Thank you for the help!!
My System SpecsSystem Spec
.


27 Feb 2012   #4
ePeen

Windows 7 Ultimate x64
 
 

Great, my pleasure!

Have a great day
My System SpecsSystem Spec
Reply

 BSOD after windows loading screen




Thread Tools





Similar help and support threads
Thread Forum
bsod happening during windows loading screen (more info inside)
Hello, this morning I received a blue screen upon turning my PC on, this 'page fault in non paged area' happens during the windows loading screen so I'm unable to get into my PC to get any real information for you guys, I'll write down my PC specs and what I was doing on my PC yesterday that...
BSOD Help and Support
Windows 8.1 first cold boot always BSOD at windows loading screen
Hi, Please help. I am at wits end. I have tried with a new harddisk, took out my graphics card, checked my memory, they all seemed fine. My computer always run into a quick BSOD during the first boot and I am unable to see the error message and it restarts back to BIOS followed by a successful...
BSOD Help and Support
BSOD after windows logo loading screen
Hello, I have a windows 7 x64 bit and I had a problem 2 days ago with my computer. Everytime The windows loading screen finishes, mouse will appear and the background is black, after that, it will restart. Sometimes bsod will show after windows loading screen then it will restart. How can I fix...
BSOD Help and Support
PC BSOD's at Windows loading screen
My friend's computer has been BSODing (random error messages, usually memory related) with increasing frequency over the past few weeks. It currently blue screens at the windows logo, giving a generic "windows has encountered an error" message (no error code). I cannot get into the desktop to...
BSOD Help and Support
Running fine, then restarted, and BSOD on windows loading screen
Hi there! I am a first time poster on here, but have skimmed the forums for a while. Well I will get right to it. Its a desktop I built about 4 mths ago. I was goofing off all day, ran perfect. I got my package from Tiger.com, yay new memory. I also bought a drawing tablet that came w/ photoshop...
BSOD Help and Support
Windows Crashes to BSOD after loading screen
Hi all, I have a problem with my new computer. I am also new to windows 7 and am still getting used to everything. On the first start up of the day windows crashes to a BSOD just after the loading screen. I start windows repair on the restart and let it do its thing, then windows starts up fine....
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App