BSOD when I plug in a usb


  1. Turkletoon
    Posts : 4
    Windows 7 Professional x64
       New #1

    BSOD when I plug in a usb


    Hi
    I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

    I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
    I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

    I have followed the posting instructions and attached a crash dump.
    I would be very grateful if someone could take a look at them and see if they can spot the problem.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Turkletoon said:
    Hi
    I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

    I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
    I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

    I have followed the posting instructions and attached a crash dump.
    I would be very grateful if someone could take a look at them and see if they can spot the problem.
    These are verified and Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would re-install the newest driver available.
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  4. Turkletoon
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #3

    Ok, thanks. I'll do that and see if it helps.
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    Turkletoon said:
    Ok, thanks. I'll do that and see if it helps.


    Let us know if you need help
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  7. Turkletoon
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #5

    Doesn't look like it fixed it. Had a BSOD when I tried the usb.
    But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

    The BSOD said Stop: 0x0000000A
    I also had one more BSOD after the restart that said: 0x00000050
    Don't know if this helps
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    Turkletoon said:
    Doesn't look like it fixed it. Had a BSOD when I tried the usb.
    But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

    The BSOD said Stop: 0x0000000A
    I also had one more BSOD after the restart that said: 0x00000050
    Don't know if this helps
    Need the dmp
      My Computer
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  10. Turkletoon
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #7

    here it is
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