Basically this is a new system, however it does not come with a modem - the modem is required because they use dial-up. So my customer purchased one of his own, ever since the laptop has been experiancing a 0xA bsod. When the usb jack is not plugged in we still experiance the bsod.
The jack is a Zoom 56K Modem Series 1063 - we installed the 64bit drivers
seeing as we have a 64bit OS here.
I debugged the dump files myself and received two process names:
Specs: - Windows 7 Pro x64 - This is the original Acer installation of Windows - OEM - What is the age of system (hardware)? System was purchased on Feb. 1st 2012 - Age of installation is fresh - barely even a month old