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Windows 7: BSOD at my lenovo

28 Feb 2012   #1
crni666

Windows 7 Ultimate x64
 
 
BSOD at my lenovo

I have 3 weeks old laptop and have bsod-s every day. First i have bsod every 3-4 day, now in last few days i have bsod-s every day.I have lenovo y570 model, intel cpu i5 2.4ghz, two gpu (intel intergrated and nvidia gt 555m), 4 gb ddr3 ram, windows x64 ultimate
In event viewer says: source: Kernel-Power, event ID: 41, task category (63), first bugcheck code: 126, second bugcheck code: 0
I have the newest driver updates.. i dont know what to do..
I have suspicious it is nvidia problem because of nvlddmkm.sys file in bsod. First i set drivers from lenovo official site and then from nvidia site but nothing helps.
I am sending minidump of last crash and last two bsod-s in pictures... someone please look at that and help please...


My System SpecsSystem Spec
.
28 Feb 2012   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I would just take the laptop back. A brand new laptop shouldn't be crashing

If you would like to try and fix it then please upload a report
http://www.sevenforums.com/crashes-d...tructions.html

Code:
nvlddmkm.sys Mon May 02 20:37:51 2011 (4DBF4E5F)
The one crash you uploaded blames your video card driver. Update it - Drivers - Download NVIDIA Drivers

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Feb 28 14:27:56.696 2012 (UTC - 5:00)
System Uptime: 0 days 4:25:42.116
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+5748a3 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+5748a3
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My System SpecsSystem Spec
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 BSOD at my lenovo




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