New
#11
actually l should have mentioned that the issue is relating to a laptop. its a Packard Bell TJ68
if the specs help:
Processor: Intel Pentium T4300 Dual Core
Clock Speed: 2.1 GHz, 667 MHz, 1MB L2 Cache
Operating System: Genuine Windows 7 Home Premium
Memory: 4GB DDR2 RAM
Hard drive: 320GB
Optical Drive: Super Multi DVD Rewriter
Display Screen: 15.6″ Widescreen LED Backlit LCD
Graphics: Intel 4500MHD integrated graphics
Graphics Memory: Up to 1244MB memory from shared resources
Connectivity: Wireless enabled (WLAN 802.11b/g)
Camera: Built-in Webcam with Microphone
Ports: HDMI out, VGA port for external monitor, 4x USB ports