Netbook freezes frequently, mostly when watching videos.


  1. Simple123
    Posts : 5
    Windows 7 32bit
       New #1

    Netbook freezes frequently, mostly when watching videos.


    Hi,

    I have a asus netbook with a windows 7 starter OS. It frequently freezes ( no response at all, Ctrl+Alt+Del does nothing.) Not many BSODs but I have included the information for a BSOD post anyway.

    I usually force it to restart by holding down the power button. It happens mostly when I am watching some video, whether online or on vlc.


    - x86 (32-bit) or x64 ?
    32
    Is the original installed OS on the system?
    Yes
    - an OEM or full retail version?
    OEM
    - What is the age of system (hardware)?
    about a year and 3 months
    - What is the age of OS installation (have you re-installed the OS?)
    I haven't re-installed the OS.

    Thanks for any help you can give me! My co-workers think that I am having all these problems because it is win7 starter, but I am hesitant about upgrading.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    The only 3 uploaded DMP files were from months ago. If you have any more please upload them.
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  4. Simple123
    Posts : 5
    Windows 7 32bit
    Thread Starter
       New #3

    The only 3 uploaded DMP files were from months ago. If you have any more please upload them.
    Sorry, I don't have anymore dmp files and I wouldn't know where to find them. The dmp files I uploaded came from running the Windows_NT6_BSOD_v3.03_jcgriff2_.exe that is listed in the BSOD posting instructions.
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    Simple123 said:
    The only 3 uploaded DMP files were from months ago. If you have any more please upload them.
    Sorry, I don't have anymore dmp files and I wouldn't know where to find them. The dmp files I uploaded came from running the Windows_NT6_BSOD_v3.03_jcgriff2_.exe that is listed in the BSOD posting instructions.
    There are several reasons why they arent being created but with the most recent one there being 6 weeks old we cant tell what the current state of the machine is.

    There are several reasons that may prevent you from having a DMP file in the usual places.

    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

    Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.
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  7. Simple123
    Posts : 5
    Windows 7 32bit
    Thread Starter
       New #5

    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp.
    I found the file... but it hasn't been updated since January

    Other reasons are if you have UAC turned off
    Checked, UAC is on.

    if you have a small page file, or a page file on a different HD than the OS.
    The page file is 1451 MB. Is that an appropriate size? I don't know how to tell where it is located. I only have one HD, it is partitioned though.

    I am also using a SDHC card for ready boost, would that affect the page file?
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    Simple123 said:
    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp.
    I found the file... but it hasn't been updated since January

    Other reasons are if you have UAC turned off
    Checked, UAC is on.

    if you have a small page file, or a page file on a different HD than the OS.
    The page file is 1451 MB. Is that an appropriate size? I don't know how to tell where it is located. I only have one HD, it is partitioned though.

    I am also using a SDHC card for ready boost, would that affect the page file?
    Good guide for page file ie 1.5 times ram.

    Readyboost wont help (IMHO) if you have more than 1 gig of ram.
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