Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 0X0000009F, "ntoskrnl.exe" at random times


01 Mar 2012   #1

Windows Home Premium 64bit
 
 
BSOD 0X0000009F, "ntoskrnl.exe" at random times

I have a problem where I keep having the BSOD with the 0x0000009F error code saying that the file "ntoskrnl.exe" is the cause. I haven't been able to find any solutions which seem to work, I tried to update my drivers but that didn't work. My problem seems to be at random times, sometimes when I try to open a game or when I'm not doing anything. And since 'm not that great at solving computer problems I dont have any idea what to do. If anyone can help me to solve this problem, I would be happy to hear from you.

My information

Windows 7 is
- x64
- original installed OS
- an OEM

- What is the age of system (hardware)?
I bought my laptop in the summer so i think it is approximately 7-8 months
- What is the age of OS installation (have you re-installed the OS?)
I did not change this so about 7-8 months.


My System SpecsSystem Spec
.

01 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Avast can be a contributing cause of BSOD'S .

Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST.

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
01 Mar 2012   #3

Win 8 Release candidate 8400
 
 

Not ntoskrnl.exe but rather mssmbios.sys which is a System Management BIOS driver. Please run a System file check and update the BIOS. Note; make sure you have a backup and restore point prior to updating the BIOS


SFC /SCANNOW Command - System File Checker

http://support.microsoft.com/kb/929833
My System SpecsSystem Spec
.


01 Mar 2012   #4

Windows Home Premium 64bit
 
 

Ok I have done these 3 things, I uninstalled avast! before I made this post but I still had a map with a setup file in my program files map, don't know if I had to but I deleted it anyway. And I did the scan and it found nothing. If I get another BSOD with the BIOS update I'll post the info again. Anyway thank you for replying so soon.
My System SpecsSystem Spec
01 Mar 2012   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Our pleasure.
Good luck.
My System SpecsSystem Spec
01 Mar 2012   #6

Windows Home Premium 64bit
 
 

Now I have a new problem: I can't turn off my laptop properly. Every time I try to turn off my laptop it stays on the shutting down screen and after a few minutes I get another BSOD. I tried to do the test again but halfway through I got another BSOD, any ideas?

And while searching for them I found out that the minidumps that I have only go up to 3-1-2012 (dd-mm-yyy), so I can't give you them.
My System SpecsSystem Spec
03 Mar 2012   #7

Windows Home Premium 64bit
 
 

After the day that I couldn't turn my laptop off decently I have had no trouble with anything anymore; I can turn my laptop off normally again and I haven't had a BSOD since (and I can game normally now, with would deteriorate over time first). If this changes again I will post a new thread.
My System SpecsSystem Spec
03 Mar 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for reporting back.
Safe surfing too.
My System SpecsSystem Spec
03 Mar 2012   #9

Win 8 Release candidate 8400
 
 

When you are satisfied that it is working properly please click the red triangle and ask that the thread be marked as solved
My System SpecsSystem Spec
Reply

 BSOD 0X0000009F, "ntoskrnl.exe" at random times




Thread Tools



Similar help and support threads for2: BSOD 0X0000009F, "ntoskrnl.exe" at random times
Thread Forum
Solved [SOLVED] random BSOD around "ntoskrnl.exe+7cc40" BSOD Help and Support
Solved Getting a bsod at random times " Probably caused by : L1C62x64.sys" BSOD Help and Support
Solved BSOD-"Driver IRQL Not Less" at random times BSOD Help and Support
Solved BSOD: random and error "The bugcheck code: 0x0000009f" BSOD Help and Support
BSOD at random times, "System Service Exception" BSOD Help and Support
BSOD at "random": 0x1a, 0x50, 0x3b ntoskrnl.exe+7cc80 BSOD Help and Support
BSOD "driver_irql_not_less_or_equal" at random times. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:39 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33