Windows won't go past welcome screen!

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #31

    You have a Samsung drive; unfortunately, Samsung drivers are in a transitional period and are not properly supported at this time because their hard disk drive division was sold to Seagate.
    Now that the sale of HDD division of Samsung Electronics to Seagate Technology Plc("Seagate") has been finalized, Seagate will provide all customer support including the warranty service of Samsung HDD.
    To test the drive, use Seagate SeaTools to scan the drive. Recommend downloading and burning the DOS version since you are unable to start Windows normally.
      My Computer


  2. Posts : 65
    Windows 7 Home Premium
    Thread Starter
       #32

    I downloaded it.. Exctracted it to my USB.. Rebooted.. Laptop wouldn't start. It kept saying remove disk and press any key.. Why are we doing this again? Didn't I do check disk already and it was fine?
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #33

    We are doing this because your most common crash (non-verified and verified) is:
    Probably caused by : hardware_disk
    which means your hard disk is preventing you from running Windows normally.
      My Computer


  4. Posts : 65
    Windows 7 Home Premium
    Thread Starter
       #34

    Ok so what to do now? After extracting to usb and trying to boot with it didn't work...
    I just don't understand.. I've had this hard disk for about two months now..
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #35

    The disk may be fine. Have you checked the connection between it and the system?

    Also, it could be something SFC is not picking up that is causing the issue and is Windows related. We should rule out the hard disk first, though.

    How did you create the bootable USB?
      My Computer


  6. Posts : 65
    Windows 7 Home Premium
    Thread Starter
       #36

    I just downloaded the DOS .iso image. Copied that into my usb. Extracted it into the usb. Moved the .iso image onto my desktop and left everything that I extracted from it in the usb.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #37

    That will not allow the USB to boot. If you have any data on the drive you do not want to use, back it up somewhere. Then use Boot Windows 7 System Repair Disc from USB Using Grub4Dos to create a bootable USB. Note: you will want to change the .iso file name in the notepad section to the title of the ISO you have for SeaTools so it should look something like:
    Code:
    timeout 30
    root=(hd0,0)
    color NORMAL HIGHLIGHT HELPTEXT HEADING
    splashimage=(hd0,0)/splash.xpm.gz
    foreground=FFFFFF
    background=0066FF 
     
    title SeaTools
    find --set-root /SeaTools.iso
    map /SeaTools.iso (hd32)
    map --hook
    root (hd32)
    chainloader (hd32)
      My Computer


  8. Posts : 65
    Windows 7 Home Premium
    Thread Starter
       #38

    It's saying error my usb isn't bootable... -_-
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #39

    Can you burn to a CD or DVD?
      My Computer


  10. Posts : 65
    Windows 7 Home Premium
    Thread Starter
       #40

    Ok I'm on it!
      My Computer


 
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