|01 Mar 2012||#1|
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BSODs with BCCode 50, various drivers but always ntoskrnl.exe+7cc40
Very frequents BSODs, mostly BCCode 50 but also BCCode 19 in about a 2 to 1 ratio, various "caused by" addresses, but "crash address" always ntoskrnl.exe+7cc40 as viewed with BlueScreenView.
FIRST thing I want to know, given that of maybe 50 BSODs, all have the same "crash address" is my presumption that this provides no information relevant and revelatory in my situation correct? Perhaps all BSODs with BCCode 50, 19, and 3b terminate with the same "crash address."
SECOND thing I want to know is which column in the BlueScreenView may contain information that I can begin to do something about?
I searched on some keywords in this forum and hit upon several similar posts, but enough different that I believe I could benefit from replies unique to those two questions above.
BTW, because I read somewhere that RAM could be involved in cases of BCCode 50, I have run the extended RAM pre-boot assessment a couple of times, and PC Check of memory with lots of walking this-and-that, and ran the whole suite of checks with all "passed."
|My System Specs|
|03 Mar 2012||#4|
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Looking through the results of the diagnostic "Perfmon" output suggested in the "BSOD posting instructions" I see Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
and the offending device:
this device is PCI\VEN_9710-DEV_9990-SUBSYS_4000A000-REV_00\4-B439320-0-06E0.
I presume this is something on a card inserted into a PCI slot only because of the letters "PCI"
I have opened Device Manager and have up till the present moment failed to see an entry for such a device, but of course I do not actually know how to look for it. Googling on PCI\VEN_9710 gives me lots of hits, but I have no reason at this time to trust what are for me unknown sites that offer downloads.
|My System Specs|
|03 Mar 2012||#5|
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Both crashes blame Windows drivers so it's either hardware or a 3rd party driver causing the crashes
EDIT: Stop using CCLeaner. It deletes the minidumps we need to figure out what's going on.
nvlddmkm.sys Sun Sep 27 20:12:06 2009 (4ABFFF56)
Enable driver verifier - Driver Verifier - Enable and Disable
Device PNP_Device_ID Error_Code Standard OpenHCD USB Host Controller PCI\VEN_9710&DEV_9990&SUBSYS_4000A000&REV_00\4&B439320&0&06E0 43 Standard OpenHCD USB Host Controller PCI\VEN_9710&DEV_9990&SUBSYS_4000A000&REV_00\4&B439320&0&02E0 43 Standard OpenHCD USB Host Controller PCI\VEN_9710&DEV_9990&SUBSYS_4000A000&REV_00\4&B439320&0&04E0 43
Run these three hard drive tests
1. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests
2. Disk Check
3. SFC /SCANNOW Command - System File Checker
BSOD BUGCHECK SUMMARY
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Thu Mar 1 17:14:44.719 2012 (UTC - 5:00) System Uptime: 0 days 7:21:19.765 *** ERROR: Symbol file could not be found. Defaulted to export symbols for win32k.sys - Probably caused by : win32k.sys ( win32k!EngFntCacheLookUp+bb8d ) EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x3B PROCESS_NAME: firefox.exe FAILURE_BUCKET_ID: X64_0x3B_win32k!EngFntCacheLookUp+bb8d BiosReleaseDate = 07/28/2009 SystemManufacturer = DELL Inc. SystemProductName = Studio XPS 435T/9000 CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz" MaxSpeed: 2670 CurrentSpeed: 2660 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Wed Feb 29 20:40:19.602 2012 (UTC - 5:00) System Uptime: 1 days 1:38:07.648 *** ERROR: Symbol file could not be found. Defaulted to export symbols for win32k.sys - *** WARNING: Unable to verify timestamp for ATMFD.DLL *** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL Probably caused by : ATMFD.DLL ( ATMFD+190f0 ) BUGCHECK_STR: 0x50 PROCESS_NAME: csrss.exe FAILURE_BUCKET_ID: X64_0x50_ATMFD+190f0 BiosReleaseDate = 07/28/2009 SystemManufacturer = DELL Inc. SystemProductName = Studio XPS 435T/9000 CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz" MaxSpeed: 2670 CurrentSpeed: 2660 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
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