BSOD while/after Shutting down pc


  1. Posts : 29
    64Bit
       #1

    BSOD while/after Shutting down pc


    Hi hoping someone can give me some advice on why this has just happened to me while shutting down my PC. I shut it down as normal and got a bluescreen right after. it restarted and gave me a message "Windows Has recovered from an unexpected shutdown" I have a feeling it might be my USB netgear adapter because it started making some weird noises after the restart. and received this error code;

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000028
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002C756EA
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\030212-21606-01.dmp
    C:\Users\Matty\AppData\Local\Temp\WER-49701-0.sysdata.xml-----tried to open this but says it isnt valid

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    **Posted dump file**
    Please can anyone give me any advice? thanks
      My Computer


  2. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #2

    Run an sfc/scannow command in an elevated command prompt. If errors are found, run it twice more with each scan followed by a reboot.
    SFC /SCANNOW Command - System File Checker

    Boot into Advanced Boot Options and choose the Last Known Good Configuration option. This should start Windows with the last known registry and driver options that worked.

    Enable Driver Verifier. However before you do, it is advised that you create a system restore point and backup first.
    Driver Verifier - Enable and Disable

    The following drivers need to be updated:
    Code:
    FNETURPX.SYS       Sat Oct 04 12:27:02 2008
    GEARAspiWDM.sys    Mon May 18 22:17:04 2009
    Kone.sys           Thu Dec 11 17:56:52 2008 
    spldr.sys          Tue May 12 02:56:27 2009
      My Computer


 

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