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Windows 7: BSOD x9F after sleep.

23 Mar 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Security Software:
Code:
msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	904	8	200	1380	3/23/2012 5:41 AM	3.0.8402.0	12.48 KB (12,784 bytes)	4/27/2011 6:21 PM
nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	2712	8	200	1380	3/23/2012 5:41 AM	3.0.8402.0	281.52 KB (288,272 bytes)	4/27/2011 6:21 PM
msseces.exe	c:\program files\microsoft security client\msseces.exe	3428	8	200	1380	3/23/2012 5:43 AM	2.1.1116.0	1.37 MB (1,436,736 bytes)	6/15/2011 3:35 PM
mcsacore.exe	c:\progra~2\mcafee\sitead~1\mcsacore.exe	2004	8	3072	4608	3/23/2012 5:41 AM	3.4.1.118	101.02 KB (103,440 bytes)	2/25/2012 9:30 AM
saui.exe	c:\progra~2\mcafee\sitead~1\saui.exe	3532	8	200	1380	3/23/2012 5:52 AM	3.4.1.195	276.02 KB (282,648 bytes)	2/25/2012 9:30 AM
Please remove McAfee site advisor through Start Menu -> Control Panel -> Uninstall a program


Out of date driver:
Code:
SynTP	fffff880`03a7a000	fffff880`03ac5000	Fri Jun 16 16:50:32 2006 (449335b8)	0004d8b9		SynTP.sys
This is your Synaptics Touchpad Mouse built into the Acer laptop. I imagine there is a more up to date version through Acer support. Please install the latest driver.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\jychang\032312-41075-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00ba2730?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`03012000 PsLoadedModuleList = 0xfffff800`03256650
Debug session time: Fri Mar 23 04:39:43.859 2012 (UTC - 6:00)
System Uptime: 0 days 9:37:12.683
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80054e9060, fffff80000ba2748, fffffa8004192170}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80054e9060, Physical Device Object of the stack
Arg3: fffff80000ba2748, Functional Device Object of the stack
Arg4: fffffa8004192170, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa8004192170

DEVICE_OBJECT: 0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  mscorsvw.exe

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00ba26f8 fffff800`030fc192 : 00000000`0000009f 00000000`00000003 fffffa80`054e9060 fffff800`00ba2748 : nt!KeBugCheckEx
fffff800`00ba2700 fffff800`03099a6c : fffff800`00ba2830 fffff800`00ba2830 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34040
fffff800`00ba27a0 fffff800`03099906 : fffff800`03238f00 00000000`0021dffd 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00ba2810 fffff800`030997ee : 00000050`a2b0260b fffff800`00ba2e88 00000000`0021dffd fffff800`03208228 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00ba2e60 fffff800`030995d7 : fffff800`03203ec1 fffffa80`0021dffd 00000000`00000000 00000000`000000fd : nt!KiTimerExpiration+0x1be
fffff800`00ba2f00 fffff800`03091f15 : 00000000`00000000 fffffa80`038bb950 00000000`00000000 fffff880`03e75588 : nt!KiRetireDpcList+0x277
fffff800`00ba2fb0 fffff800`03091d2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`09b56be0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x9F_3_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_0x9F_3_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------
The module was inconclusive. This could indicate a virus.


My System SpecsSystem Spec
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 BSOD x9F after sleep.




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