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Windows 7: BSOD x9F after sleep.

03 Mar 2012   #1
jychang

windows 7 64 bits
 
 
BSOD x9F after sleep.

Same problem here. Frequent BSOD with error code 9f pointing to NTOSKRNL.exe as the crash driver. Please assist.

Windows 7 (64bit)
Acer OEM


My System SpecsSystem Spec
.
03 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

1. Your single DMP was inconclusive.
It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.



2. I note you have AVG.

AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
03 Mar 2012   #3
jychang

windows 7 64 bits
 
 

Many unsuccessful tries to upload all DMP zip. Will give it a try again. Thanks.
My System SpecsSystem Spec
.

03 Mar 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Try this way next time...

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
03 Mar 2012   #5
jychang

windows 7 64 bits
 
 

More DMP files.
My System SpecsSystem Spec
03 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

It seems AVG is still resident and loading. You really should remove it at least to test.

All of these were related to a driver taking too long to respond (could be AVG), and all of them had you machine up for at least a day each.

Because of the way your machine crashes it cant tell us what driver without running some additional tests.



These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
03 Mar 2012   #7
jychang

windows 7 64 bits
 
 

Just removed AVG and installed MS Security. We'll wait and see. Thanks.
My System SpecsSystem Spec
07 Mar 2012   #8
jychang

windows 7 64 bits
 
 
Unfortunately, BSOD.

It stayed up for a few days and it BSOD again while in Chrome. Uploaded the latest dump.
My System SpecsSystem Spec
08 Mar 2012   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jychang View Post
It stayed up for a few days and it BSOD again while in Chrome. Uploaded the latest dump.

It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.





Related to mwlPSDNServ.sys MyWinLocker PSD Named Pipe Driver from Egis Incorporated.

Plus your machine uptime was 4 + days. Might want to reboot once a day just to test.
My System SpecsSystem Spec
23 Mar 2012   #10
jychang

windows 7 64 bits
 
 
Please help.

BSOD many times in the last few days.
My System SpecsSystem Spec
Reply

 BSOD x9F after sleep.




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