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Windows 7: Multiple BSOD playing Battlefield 3

06 Mar 2012   #11
ShaunMac

Windows 7 Proffesional 64bit
 
 

I borrowed my friends RAM and tried it in my motherboard but it made no difference to the BSOD/Crashes while playing BF3.

His RAM is:
2 x Elixir 4GB DDR3 PC3-10600 1333Mhz 240-PIN MEMORY

If you need more information on it I could try get a hold of it again.


My System SpecsSystem Spec
.
06 Mar 2012   #12
ShaunMac

Windows 7 Proffesional 64bit
 
 

Mistake
My System SpecsSystem Spec
06 Mar 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

There have been a lot of BF3 related crashes of late. Check their forums for issues as well. I am more concerned about the problems you have had running Memtest86+ and outside of gaming because that points to a hardware issue.

For hardware concerns:
My System SpecsSystem Spec
.

09 Mar 2012   #14
ShaunMac

Windows 7 Proffesional 64bit
 
 

I ran all the test but was only at the computer for the 2 video test as its the only free time I had to watch it.
I have attached screens of results I could get, I know the stress test only shows 1 pass, but Im only using that screen to show the code for 'Not Supported'

Test Results:

Video:

FurMark - Run for 15-20min with temperature not exceeding 75*C and no problems showing.
Memory Stress Test - Run for 7 Passes with no errors, only thing to show up was it saying 'Not Supported'.

Hardware:

Prime95 Test 1 - Computer crashed while test was running and I wasn't at the keyboard.
Prime95 Test 2 - Hardware Failure Detected, 50 Tests in 3h 22min, 1 Error.
Prime95 Test 3 - Computer crashed while test was running and I wasn't at the keyboard.
My System SpecsSystem Spec
09 Mar 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

What CPU temperatures are you getting during Prime95 tests?
My System SpecsSystem Spec
09 Mar 2012   #16
ShaunMac

Windows 7 Proffesional 64bit
 
 

I wasn't actualy at the computer for the test but I will run 1 just now and monitor the temperature of the CPU, which test would be the best to run?
My System SpecsSystem Spec
09 Mar 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

In-place large FFTs will maximize the temperature.
My System SpecsSystem Spec
09 Mar 2012   #18
ShaunMac

Windows 7 Proffesional 64bit
 
 

The test found errors twice in the first couple of minutes with a temperature of 46*C, then on a third attempt of testing it ran for 40min before it found an error and blue screened on me mentioning win32k.sys. The teperature was at 49*C.

I have attached a load of new dumps, the BSOD and crashing seems to be getting worse, they have started happening outside of BF3, and most of the time when the computer tries to restart it wont start. I need to completely power it down before I can get it to load up.
My System SpecsSystem Spec
09 Mar 2012   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\ShaunMac\Lots More Dumps\Windows_NT6_BSOD_jcgriff2\030812-19593-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e4b000 PsLoadedModuleList = 0xfffff800`03090670
Debug session time: Wed Mar  7 18:15:52.497 2012 (UTC - 7:00)
System Uptime: 0 days 0:36:26.699
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88002ecb348, fffff88002ecaba0, fffff880012d3f7f}

Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireAllFiles+7f )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88002ecb348
Arg3: fffff88002ecaba0
Arg4: fffff880012d3f7f

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88002ecb348 -- (.exr 0xfffff88002ecb348)
ExceptionAddress: fffff880012d3f7f (Ntfs!NtfsAcquireAllFiles+0x000000000000007f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88002ecaba0 -- (.cxr 0xfffff88002ecaba0)
rax=fffffa8006d839e0 rbx=dffff8a0093da010 rcx=fffffa80079ff370
rdx=fffffa80079ff370 rsi=fffff8a00009e5c0 rdi=fffffa80079ff180
rip=fffff880012d3f7f rsp=fffff88002ecb580 rbp=fffff88002ecb960
 r8=fffff8a00944a5c0  r9=fffff8a00944a5e0 r10=fffff88002ecb5d8
r11=000000000000001a r12=fffffa80072c6900 r13=fffffa8008317500
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
Ntfs!NtfsAcquireAllFiles+0x7f:
fffff880`012d3f7f 0fba630408      bt      dword ptr [rbx+4],8 ds:002b:dffff8a0`093da014=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fa100
 ffffffffffffffff 

FOLLOWUP_IP: 
Ntfs!NtfsAcquireAllFiles+7f
fffff880`012d3f7f 0fba630408      bt      dword ptr [rbx+4],8

FAULTING_IP: 
Ntfs!NtfsAcquireAllFiles+7f
fffff880`012d3f7f 0fba630408      bt      dword ptr [rbx+4],8

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff880013434fb to fffff880012d3f7f

STACK_TEXT:  
fffff880`02ecb580 fffff880`013434fb : fffffa80`083175a0 fffff8a0`0944a5c0 00000000`00000001 fffff880`02ecb960 : Ntfs!NtfsAcquireAllFiles+0x7f
fffff880`02ecb5d0 fffff880`013445be : fffffa80`072c6900 fffffa80`07ab9c10 fffffa80`083175a0 fffffa80`07188150 : Ntfs!NtfsDefragFileInternal+0xaa8
fffff880`02ecb7a0 fffff880`01304cf2 : fffff880`00000000 fffffa80`06e82370 fffffa80`079ff180 fffffa80`083175a0 : Ntfs!NtfsDefragFile+0x43e
fffff880`02ecb840 fffff880`012bd53d : fffffa80`072c6900 00000000`00000000 fffff880`02ecb960 00000000`00000000 : Ntfs! ?? ::NNGAKEGL::`string'+0x1d079
fffff880`02ecb880 fffff880`0105fbcf : fffff880`02ecb9d0 fffffa80`07ab9c10 fffff880`02ecb901 fffffa80`072c6900 : Ntfs!NtfsFsdFileSystemControl+0x13d
fffff880`02ecb920 fffff880`0107f95e : fffffa80`07963860 fffffa80`06c1ed10 fffffa80`07963800 fffffa80`07ab9c10 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`02ecb9b0 fffff800`031e2a97 : fffffa80`06c1ed10 fffff880`02ecbca0 fffffa80`07ab9ff8 fffffa80`07ab9c10 : fltmgr!FltpFsControl+0xee
fffff880`02ecba10 fffff800`031a2342 : fffff680`003b9f00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`02ecbb40 fffff800`02ec6ed3 : 00000000`00000000 0000007f`ffffffff fffff880`02ecbca0 00000980`00000000 : nt!NtFsControlFile+0x56
fffff880`02ecbbb0 00000000`773816aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00f9eaf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x773816aa


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Ntfs!NtfsAcquireAllFiles+7f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d79997b

STACK_COMMAND:  .cxr 0xfffff88002ecaba0 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsAcquireAllFiles+7f

BUCKET_ID:  X64_0x24_Ntfs!NtfsAcquireAllFiles+7f

Followup: MachineOwner
---------
Your latest .dmp files are pointing to hard disk corruption.


Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


Run the long and short hard disk tests with SeaTools
My System SpecsSystem Spec
09 Mar 2012   #20
ShaunMac

Windows 7 Proffesional 64bit
 
 

This is my Disk Check log, I will start my scans with SeaTools and get them posted tomorrow.

I have ran the Short scan with SeaTools in the last couple of weeks and it passed but i will try it again.
My System SpecsSystem Spec
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 Multiple BSOD playing Battlefield 3




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