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Windows 7: Multiple BSOD playing Battlefield 3

03 Mar 2012   #1
ShaunMac

Windows 7 Proffesional 64bit
 
 
Multiple BSOD playing Battlefield 3

Windows 7
x64 Proffesional
Retail

Hardware is 7months old,
Software is 5 days old (Fresh Install to try and solve my problem)


I have been getting BSOD almost every time I play BF3, the cause or .sys file mentioned in the blue screen changes most times

I have run several tests and tried reinstalling serveral drivers with no result.

Any help would be greatly appreciated.



My System SpecsSystem Spec
.
03 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

These were Related to cmudaxp.sys Audio WDM Driver from C-Media Inc and Kaspersky.

I would re-install the audio driver with the most recent and remove and replace Kaspersky

Kaspersky is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
03 Mar 2012   #3
ShaunMac

Windows 7 Proffesional 64bit
 
 

Thanks for the quick response.

I removed Kaspersky and installed AVG 2012 Free Edition as its one I have used before, I also installed more up to date audio drivers.

While playing BF3 after doing these things I got BSOD that mentioned "dxgmms1.sys"

I did check for a dump file for this but I can't seem to find it.
My System SpecsSystem Spec
.

03 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ShaunMac View Post
Thanks for the quick response.

I removed Kaspersky and installed AVG 2012 Free Edition as its one I have used before, I also installed more up to date audio drivers.

While playing BF3 after doing these things I got BSOD that mentioned "dxgmms1.sys"

I did check for a dump file for this but I can't seem to find it.
Thats your Directx but we cant be more specific without the DMP

Diagnosing basic problems with DirectX
My System SpecsSystem Spec
03 Mar 2012   #5
ShaunMac

Windows 7 Proffesional 64bit
 
 

I've had a couple of more blue screens and these did create dumps, I have attached them below.

I think I seen some mention on drivers for my graphics card on one of the BSOD, so I tried an older driver with no success. Before my fresh install last week I remember seeing a few BSOD regarding my graphics card or drivers but since then I have tried another graphics card the same as mine with no better results.
My System SpecsSystem Spec
03 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ShaunMac View Post
I've had a couple of more blue screens and these did create dumps, I have attached them below.

I think I seen some mention on drivers for my graphics card on one of the BSOD, so I tried an older driver with no success. Before my fresh install last week I remember seeing a few BSOD regarding my graphics card or drivers but since then I have tried another graphics card the same as mine with no better results.
1-The most recent was memory corruption caused by AVG. Remove and replace.

2-The one before it was caused by directx


VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that somebody can pinpoint what lead to this condition

3-Your audio driver


4-your ataport.sys driver (storage controller)


These are all hardware issues and there is usually only a couple of causes.

Overclocking. If you are stop.

Ram. Test with memtest

Cpu. Run stress tests.



1. AVG

AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide


Microsoft Security Essentials - Free Antivirus for Windows


2-Directx

Diagnosing basic problems with DirectX

3-Audio driver. Re-install newest.

4-No action yet



Memtest


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+




Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90șC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 105șC, quit the test - the video card is overheating.
- Click "Quit" to exit
Quote:
CPU Stress Tests:
- http://downloadcenter.intel.com/Deta...19182&lang=eng
- 7Byte : Hot CPU Tester Pro
- 7Byte : BurnIn64
- CPU Stress test - Overclock.net - Overclocking.net
- Fossil Free Online CPU Load or Stress Test.
- CPU Stability Test description, System Resources Tune-Up. Downloads List By All Time Popularity | PCWorld | PCWorld
- CPU Stress test - Overclock.net - Overclocking.net
- |MG| CPU Stability Test 6.0 Download
- LinX - A simple Linpack interface
My System SpecsSystem Spec
05 Mar 2012   #7
ShaunMac

Windows 7 Proffesional 64bit
 
 

1. I have removed AVG and replaced it with MSE
2. DirectX is the correct version for the game.
3. Audio driver reinstalled

I am not overclocking,
I ran Memtest86 with different results each time, some times I would get lots of errors in the first couple of minutes and the last test I got 1 error 5-10min into the scan. The scan always crashes/freezes on its first pass, the longest the scan has run was 22min and that was on the last scan that found 1 error. I have tried the scan with 1 stick in each of the slots and using other RAM in each of the slots with the same results (crashing).

I did run the Windows Memory Diagnostic tool and that picked up no problems during the few passes it run for, but that was only in the basis scan and not the extended. As it seems to freeze during the extended scan.

I have attached more dump files below from more recent crashes.
My System SpecsSystem Spec
06 Mar 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

We should check your RAM settings and whether the RAM you have is compatible with your motherboard/CPU...

Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

Also, go into your BIOS and post all Voltages (CPU, RAM, NB, IMC, etc.) and all RAM settings (timings, frequency, etc.)

Thanks to Dave76 for help learning RAM Stability
My System SpecsSystem Spec
06 Mar 2012   #9
ShaunMac

Windows 7 Proffesional 64bit
 
 

After reading your post I had a quick check through my motherboard user guide, I didnt see my RAM listed in the capability lists, I actualy didnt see many 4GB sticks listed in it either, only showed stacking of 1GB and 2GB sticks.

I also noticed alot of setting in the BIOS set to 'Auto', not sure if that will effect anything though.

I have attached my screens below.

Off topic... Your cookie monster avatar is awsome
My System SpecsSystem Spec
06 Mar 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Timings look good. The memory according to Corsair should work with all AMD platforms that support DDR3, which your motherboard does. I do not believe this to be the problem. When you say you had crashing with "other" RAM in the slots, what do you mean by this?

Did you try a different memory kit, and if so, what kit did you try?
My System SpecsSystem Spec
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 Multiple BSOD playing Battlefield 3




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