HELP Please!!!!


  1. Posts : 8
    Windows 7 Ultimate
       #1

    HELP Please!!!!


    Hi,

    I assembled a computer last week with Windows XP professional and it was fine to use my computer.
    I received the notice that Win7 RC would stop to release very soon, so I decided to install WIN7.

    After installing Win7, evrything is good.
    But 2 days later, it shut down automatically when I was using computer.
    I turned it on and it went to Safe mode and gave 'Problem Signature'.
    And it looked ok.

    And in this morning, I turned it on and shut it down again. It went to happen 3 times.

    Anyone can evaluate DMP files?

    Here is my computer specs.

    OS: Win 7 - 64Bit
    CPU: Intel i7 2.66GHz
    MB: EVGA X58 SLi
    RAM: Corsair DDR3 6G (1600)
    Video: nVidia 9800GT
    PSU: Corsair 1000W
      My Computer


  2. Posts : 118
    windows 7
       #2

    Upload your .dmp files
      My Computer


  3. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #3
      My Computer


  4. Posts : 118
    windows 7
       #4

    From analyzing your dump files the culprit is ntkrnlmp.exe windows kernel driver.Its definitely a hardware incompatible or failure. Are you Overclocking?

    I'm not good in hardware, Somebody expert in hardware may help u
      My Computer


  5. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #5

    Thank you so much for your work.

    I don't do anything about overclock, but I will find out what ntkrnlmp.exe is.
    BTW, is ntkrnlmp.exe related with Windows 7? if I install Windows XP, will it be safe?
    Some forums tell that drivers could be problems with ntkrnlmp.exe.
    But I just installed all updated of programs.

    Thank you again.
      My Computer


  6. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #6

    I don't have an editor for DMP file.
    Can you send me a word or Text file for scriptures of DMP file?

    Thank you.
      My Computer


  7. Posts : 118
    windows 7
       #7

    Here is the Attachment 24526
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    JJangyver said:
    I don't have an editor for DMP file.
    Can you send me a word or Text file for scriptures of DMP file?

    Thank you.
    Dump files are not text so it wouldn't be readable in a document. When ppl debug dump file they use an app that translates it into a readable format.

    Ken
      My Computer


  9. Posts : 11,840
    64-bit Windows 8.1 Pro
       #9

    It really doesnt matter at this point... if he's getting a kernal error, the quickest remedy is to reinstall completly .. I would make a quick 10gb partition, redownload the ISO and extract the files to the new partition, and run the setup.exe from there. I know that this sounds like a lot of steps, but in the end, its the fastest way to solve your problem...

    Tom
      My Computer


  10. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #10

    I'm also a member of EVGA forum, and I received a problem has a memory issue. Memory's voltage and timings are not match as manufacturers specs.

    So I checked BIOS and change voltage and frequency, then it is good so far. It shut down computer automatically everyday, but it never happen since I changed BIOS setting.

    I will let you know further info.

    Thank you all.
      My Computer


 

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