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Windows 7: HELP Please!!!!

21 Aug 2009   #1
JJangyver

Windows 7 Ultimate
 
 
HELP Please!!!!

Hi,

I assembled a computer last week with Windows XP professional and it was fine to use my computer.
I received the notice that Win7 RC would stop to release very soon, so I decided to install WIN7.

After installing Win7, evrything is good.
But 2 days later, it shut down automatically when I was using computer.
I turned it on and it went to Safe mode and gave 'Problem Signature'.
And it looked ok.

And in this morning, I turned it on and shut it down again. It went to happen 3 times.

Anyone can evaluate DMP files?

Here is my computer specs.

OS: Win 7 - 64Bit
CPU: Intel i7 2.66GHz
MB: EVGA X58 SLi
RAM: Corsair DDR3 6G (1600)
Video: nVidia 9800GT
PSU: Corsair 1000W


My System SpecsSystem Spec
.
21 Aug 2009   #2
Delphin

windows 7
 
 

Upload your .dmp files
My System SpecsSystem Spec
21 Aug 2009   #3
JJangyver

Windows 7 Ultimate
 
 

My System SpecsSystem Spec
.

21 Aug 2009   #4
Delphin

windows 7
 
 

From analyzing your dump files the culprit is ntkrnlmp.exe windows kernel driver.Its definitely a hardware incompatible or failure. Are you Overclocking?

I'm not good in hardware, Somebody expert in hardware may help u
My System SpecsSystem Spec
21 Aug 2009   #5
JJangyver

Windows 7 Ultimate
 
 

Thank you so much for your work.

I don't do anything about overclock, but I will find out what ntkrnlmp.exe is.
BTW, is ntkrnlmp.exe related with Windows 7? if I install Windows XP, will it be safe?
Some forums tell that drivers could be problems with ntkrnlmp.exe.
But I just installed all updated of programs.

Thank you again.
My System SpecsSystem Spec
21 Aug 2009   #6
JJangyver

Windows 7 Ultimate
 
 

I don't have an editor for DMP file.
Can you send me a word or Text file for scriptures of DMP file?

Thank you.
My System SpecsSystem Spec
21 Aug 2009   #7
Delphin

windows 7
 
 

Here is the Attachment 24526
My System SpecsSystem Spec
21 Aug 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JJangyver View Post
I don't have an editor for DMP file.
Can you send me a word or Text file for scriptures of DMP file?

Thank you.
Dump files are not text so it wouldn't be readable in a document. When ppl debug dump file they use an app that translates it into a readable format.

Ken
My System SpecsSystem Spec
21 Aug 2009   #9
Tews

64-bit Windows 8.1 Pro
 
 

It really doesnt matter at this point... if he's getting a kernal error, the quickest remedy is to reinstall completly .. I would make a quick 10gb partition, redownload the ISO and extract the files to the new partition, and run the setup.exe from there. I know that this sounds like a lot of steps, but in the end, its the fastest way to solve your problem...

Tom
My System SpecsSystem Spec
23 Aug 2009   #10
JJangyver

Windows 7 Ultimate
 
 

I'm also a member of EVGA forum, and I received a problem has a memory issue. Memory's voltage and timings are not match as manufacturers specs.

So I checked BIOS and change voltage and frequency, then it is good so far. It shut down computer automatically everyday, but it never happen since I changed BIOS setting.

I will let you know further info.

Thank you all.
My System SpecsSystem Spec
Reply

 HELP Please!!!!




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