Problem Devices:
Code:
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0001 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0101 This device is disabled.
Photosmart C4500 series ROOT\IMAGE\0000 This device is disabled.
Photosmart C4500 series ROOT\MULTIFUNCTION\0000 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0201 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0301 This device is disabled.
Antivirus Software:
Code:
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 644 8 200 1380 03/03/2012 15:30 12.0.0.1786 507.34 KB (519,520 bytes) 15/08/2011 07:21
avgemca.exe c:\program files (x86)\avg\avg2012\avgemca.exe 1732 8 200 1380 03/03/2012 15:30 12.0.0.1854 1.52 MB (1,593,696 bytes) 10/10/2011 07:23
avgidsagent.exe c:\program files (x86)\avg\avg2012\avgidsagent.exe 2848 8 200 1380 03/03/2012 15:30 12.0.0.1855 4.23 MB (4,433,248 bytes) 12/10/2011 07:25
avgnsa.exe c:\program files (x86)\avg\avg2012\avgnsa.exe 1728 8 200 1380 03/03/2012 15:30 12.0.0.1883 1.90 MB (1,987,424 bytes) 28/11/2011 01:19
avgtray.exe c:\program files (x86)\avg\avg2012\avgtray.exe 4500 8 200 1380 03/03/2012 15:30 12.0.0.1912 2.30 MB (2,416,480 bytes) 24/01/2012 17:24
avgwdsvc.exe c:\program files (x86)\avg\avg2012\avgwdsvc.exe 2164 8 200 1380 03/03/2012 15:30 12.0.0.1773 188.26 KB (192,776 bytes) 02/08/2011 07:09
Possible out of date drivers:
Code:
AtiPcie fffff880`01bf6000 fffff880`01bfe000 Tue May 05 09:00:22 2009 (4a005486) 000134c7 AtiPcie.sys
PxHlpa64 fffff880`010f2000 fffff880`010fde00 Tue Jun 23 17:16:35 2009 (4a416253) 000111b7 PxHlpa64.sys
AtiPcie.sys
PxHlpa64.sys
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\scott1541\Windows_NT6_BSOD_jcgriff2\030212-39140-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0301c000 PsLoadedModuleList = 0xfffff800`03261670
Debug session time: Fri Mar 2 12:58:39.749 2012 (UTC - 7:00)
System Uptime: 0 days 0:00:11.356
Loading Kernel Symbols
..........................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8008024038, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008024038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`033bd6f0 fffff800`032dec59 : fffffa80`08024010 fffffa80`06a35040 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`033bdc10 fffff800`031bef57 : fffffa80`08024010 fffff800`032392b8 fffffa80`06a35040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033bdc40 fffff800`031265d5 : fffff800`0329aae0 00000000`00000001 fffffa80`07ff7160 fffffa80`06a35040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`033bdc80 fffff800`030a3001 : fffff880`010c2e00 fffff800`031265b0 fffffa80`06a35000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`033bdcb0 fffff800`03333fee : 00000000`00000000 fffffa80`06a35040 00000000`00000080 fffffa80`069a09e0 : nt!ExpWorkerThread+0x111
fffff880`033bdd40 fffff800`0308a5e6 : fffff880`03164180 fffffa80`06a35040 fffff880`0316efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033bdd80 00000000`00000000 : fffff880`033be000 fffff880`033b8000 fffff880`03057540 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
Start with Stop 0x124 - what it means and what to try and use the following to supplement the steps provided in that link: