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Windows 7: BSOD during gaming or waking from sleep mode stop error 0x000000f4

03 Mar 2012   #1
galloway

windows 7 professional x64
 
 
BSOD during gaming or waking from sleep mode stop error 0x000000f4

Hi,

I been having BSOD stop error 0x000000f4 while gaming or when I wake the computer up from sleeping. This only happens once every 2-4 weeks it seems.

Attached are the wintodws nt bsod jcgriff2 and perfmon report.

Thank you.

Computer specs are

windows 7 pro x64 oem
24GB RAM memtest passed
core i7 920 at stock
radeon 5850
corsair 650w psu


My System SpecsSystem Spec
03 Mar 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2	PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&44D0CAE&0&00E5	This device is disabled.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\galloway\Windows_NT6_BSOD_jcgriff2\030312-22152-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`03251670
Debug session time: Sat Mar  3 12:16:28.441 2012 (UTC - 7:00)
System Uptime: 0 days 0:41:20.361
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa80147513f0, fffffa80147516d0, fffff8000338c8b0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80147513f0, Terminating object
Arg3: fffffa80147516d0, Process image file name
Arg4: fffff8000338c8b0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa80147513f0

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`06fa1428 fffff800`034135e2 : 00000000`000000f4 00000000`00000003 fffffa80`147513f0 fffffa80`147516d0 : nt!KeBugCheckEx
fffff880`06fa1430 fffff800`033c099b : ffffffff`ffffffff fffffa80`148095b0 fffffa80`147513f0 fffffa80`147513f0 : nt!PspCatchCriticalBreak+0x92
fffff880`06fa1470 fffff800`03340448 : ffffffff`ffffffff 00000000`00000001 fffffa80`147513f0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`06fa14c0 fffff800`03087ed3 : fffffa80`147513f0 fffff800`c0000006 fffffa80`148095b0 00000000`02b20b60 : nt!NtTerminateProcess+0xf4
fffff880`06fa1540 fffff800`03084470 : fffff800`030d467f fffff880`06fa1eb8 fffff880`06fa1c10 fffff880`06fa1f60 : nt!KiSystemServiceCopyEnd+0x13
fffff880`06fa16d8 fffff800`030d467f : fffff880`06fa1eb8 fffff880`06fa1c10 fffff880`06fa1f60 00000000`02b21700 : nt!KiServiceLinkage
fffff880`06fa16e0 fffff800`030882c2 : fffff880`06fa1eb8 00000000`0004fb14 fffff880`06fa1f60 00000000`02b211d8 : nt! ?? ::FNODOBFM::`string'+0x49874
fffff880`06fa1d80 fffff800`03086e3a : 00000000`00000000 00000000`76958af4 00000000`00000001 00000000`0004fb14 : nt!KiExceptionDispatch+0xc2
fffff880`06fa1f60 00000000`76fc9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`02b21120 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76fc9c12


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------
A windows system process was terminated unexpectedly. Possible causes are hard disk errors... System file corruption... Viruses... Lack of Windows updates... Drivers...


Code:
sptd	fffff880`01060000	fffff880`011c6000	Sun Feb 27 12:29:52 2011 (4d6aa630)	000819a5		sptd.sys
Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.


Run your system for a few weeks after removing the sptd.sys culprit and post back how the system responds.
My System SpecsSystem Spec
04 Mar 2012   #3
galloway

windows 7 professional x64
 
 

thanks for the reply. I'll let you know how it goes. thanks
My System SpecsSystem Spec
04 Mar 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Best of luck!
My System SpecsSystem Spec
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 BSOD during gaming or waking from sleep mode stop error 0x000000f4




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