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Windows 7: BSOD or crash when entering or leaving sleepmode

03 Mar 2012   #1
resul4e

windows 7 home premium 64 bits
 
 
BSOD or crash when entering or leaving sleepmode

Almost every time I enter or leave sleepmode it crashes it also has shown a BSOD a couple of times. it worked fine untill last week after my antivirus refused to start anymore(avg, don`t know if that was the problem) I unistalled AVG and installed microsoft security essentials for the time being. A short while after this incident these proplems poped up. I searched for solutions but couldn`t find the anwser so I thought I`d post it myself.

My laptop is like 4 months old and had windows 7 home premium installed when I bought it and didn`t reinstalled it myself.

please help me i`m beginning to be desperate.

minidump in the zip file


My System SpecsSystem Spec
.
03 Mar 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Possible out of date drivers:
Code:
SCDEmu	fffff880`03f7e000	fffff880`03f90000	Tue Aug 07 09:19:48 2007 (46b88d94)	00011e2f		SCDEmu.SYS
SCDEmu.SYS
Update the above driver, or remove the software that uses it. It is very old.

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\resul4e\Windows_NT6_BSOD_jcgriff2\030312-33680-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e4f670
Debug session time: Sat Mar  3 05:16:44.813 2012 (UTC - 7:00)
System Uptime: 0 days 0:51:54.561
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80050ba060, fffff80000b9c518, fffffa8007176240}

Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80050ba060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8007176240, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000f58000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02cf4cd2 : 00000000`0000009f 00000000`00000003 fffffa80`050ba060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02c925fc : fffff800`00b9c600 fffff800`00b9c600 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`02c92496 : fffffa80`06e7da40 fffffa80`06e7da40 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`02c9237e : 00000007`406c4d7c fffff800`00b9cc58 00000000`00030be2 fffff800`02e00ec8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02c92167 : 00000000`fd6ecac3 00000000`00030be2 00000000`fd6eca06 00000000`000000e2 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02c7e96a : fffff800`02dfce80 fffff800`02e0acc0 00000000`00000001 fffff800`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_rtl8192Ce_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_rtl8192Ce_IMAGE_pci.sys

Followup: MachineOwner
---------
This crash is due to the system sending a device driver the signal to turn itself off or turn itself on during a power cycle such as during sleep, hibernate, shut down, or startup. The device or device driver failed to respond to the signal and so the system crashed to force the power state. The most common components to cause this are network adapters or display card adapters. Could be caused by either the devices themselves or their drivers.


Update/re-install your wireless network adapter first since pci.sys is often blamed when the adapter is the culprit. If it is already up to date, re-install because the current driver may be corrupted. Also, do the same for your display card adapter.

When updating or re-installing drivers, use the following steps.
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Find the device you are trying to uninstall by expanding the appropriate set of devices
  6. Right click the device
  7. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  8. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer
  10. Install the latest driver for the device once Windows starts.

Alternatively:
  1. Login as an adminstrative user.
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer
  11. Install the latest driver for the device once Windows starts.
My System SpecsSystem Spec
03 Mar 2012   #3
resul4e

windows 7 home premium 64 bits
 
 

you were right I did a search on drivers for my wireless conection but it said that the latest drivers were installed. So I also looked at my display card (amd radeonHD 6520G) my screen went black and then it reported that the newst driver was installed. I hope it`s solved my problem I`ll use for a day or so and if I can`t find any problems anymore i`ll post it here.

thanks alot I hope it has solved it
My System SpecsSystem Spec
.

03 Mar 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

No problem. Make sure to re-install the wireless network adapter driver if you have any more problems. As I said, it could also be a case of driver corruption causing the issues.

Best of luck!
My System SpecsSystem Spec
04 Mar 2012   #5
resul4e

windows 7 home premium 64 bits
 
 

I ran it a day like I would normaly also puting it in sleepmode and awakening it again and all went well I think the problem is solved.

thanks for your reply and your help
My System SpecsSystem Spec
04 Mar 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome; that is great news!
My System SpecsSystem Spec
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 BSOD or crash when entering or leaving sleepmode




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