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Windows 7: BSOD in game after 5mn on nvlddmkm.sys and dxgkrnl.sys

03 Mar 2012   #1
Folamour

windows 7 64 bits
 
 
BSOD in game after 5mn on nvlddmkm.sys and dxgkrnl.sys

Hi sorry to disturb you but i have posted on nvidia forum and get no help,

In running in dual monitor and each time i play i get error on the module bellow.

I have reinstalled the whole windows 64 bits

I have memtest all the memory 1 by 1 i have OCCT the card without problem


Uninstalled CD & emulation tools

Uninstalled drivers with sweeper

And updraded to lastet drivers 285.62 and have expand nvlddmkm.sy_


Reinstalled Direct X


But he issue persist avec 5 minute of play the unit crash on with red/white screen on both screen. So i have to reboot the unit ,
Here is the info i get from whocrashed


On Sun 12/02/2012 11:58:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021212-27861-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1759C8)
Bugcheck code: 0x116 (0xFFFFFA80089C1010, 0xFFFFF880118469C8, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 285.62
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 285.62
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 285.62 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 12/02/2012 11:58:48 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA80089C1010, 0xFFFFF880118469C8, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.



Hope you can help. i'm a bit desperate....


Best regards,


Folamour,


My System SpecsSystem Spec
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03 Mar 2012   #2
Folamour

windows 7 64 bits
 
 
Dump file

here is the dump thanks,
My System SpecsSystem Spec
03 Mar 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by H2SO4 View Post
These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.


Also, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with the full crash reports. This will allow us to give more accurate troubleshooting steps.
My System SpecsSystem Spec
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03 Mar 2012   #4
Folamour

windows 7 64 bits
 
 

hi writhziden thanks you so much for your fast reply

as i have 6gb i have set to no swap and have done the SFC.exe /scannow

there is no error or corrupted files,

still hang on game, i'm fighting since 2 month on this issue,

hope to find an issue i cannot play anymore on my ring,

thanks,
My System SpecsSystem Spec
03 Mar 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you run the graphics tests outlined in usasma's thread? How are your temperatures?
My System SpecsSystem Spec
Reply

 BSOD in game after 5mn on nvlddmkm.sys and dxgkrnl.sys




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