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Windows 7: Random BSOD and computer freezing. Several different errors

04 Mar 2012   #1

Windows 7 Home Premium x64
 
 
Random BSOD and computer freezing. Several different errors

My computer is randomly either freezing and making a buzzing noise (from the speakers) and requires a reboot and this mainly happens when playing league of ledgends (happened with GTX 880 and GPU built into my i7 3400 cpu) or it will go to BSOD. I have copy and pasted the errors I have found using "Who Crashed" Latest BSOD that occured earlyer today did not show up.

On Tue 10/01/2012 12:39:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\011012-20623-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008672028, 0xB2000000, 0x100402)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Tue 10/01/2012 12:39:38 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008672028, 0xB2000000, 0x100402)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Mon 09/01/2012 15:49:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010912-21294-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x664C0)
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF88003164180, 0x2)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


My System SpecsSystem Spec
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04 Mar 2012   #2

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Using the following tutorial, please post again with your crash dumps attached.
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
04 Mar 2012   #3

Windows 7 Home Premium x64
 
 

Attached remaining information, sorry about not reading the notice at first.
My System SpecsSystem Spec
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04 Mar 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your .dmp file shows a stop error of 0x124 which is a general hardware error .
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.



You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
04 Mar 2012   #5

Windows 7 Home Premium x64
 
 

Thanks, CPU isnt overclocked and not running raid (although I think it does support raid, not sure if that means I need to update it?), already tried the link and did not manage to find anything, tried mem test overnight and came up clean, used intels cpu analyzer and that came up clean too.
My System SpecsSystem Spec
04 Mar 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Keep plodding through the troubleshooting list.
Should you get any more BSOD's upload them here again.

It is much easier to find patterns, etc, when there is more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
05 Mar 2012   #7

Windows 7 Home Premium x64
 
 

Alright, here are the minidump files, just wondering about the BSOD though should I just turn of my computer as soon as I get one or wait and leave it? because I have read some posts that people leave their computers to shut of themeselves as the BSOD I got yesterday did not create a .dmp file for it. Although most times that it crashes it doesnt go to a BSOD it just freezes and I have to reboot.
My System SpecsSystem Spec
05 Mar 2012   #8

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

It's definitely a hardware error and it looks like it's caused by an Intel Processor.

As Jan (JMH) said above:
Quote   Quote: Originally Posted by JMH View Post
read more on this error and what to try here... Stop 0x124 - what it means and what to try
You said earlier that you've already run Memtest86+. You should also:

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
Hardware - Stress Test With Prime95
My System SpecsSystem Spec
07 Mar 2012   #9

Windows 7 Home Premium x64
 
 

Tried that, ran fine for the two hours with no errors at all, but it just had another BSOD a few minutes ago which was another 0x101 and said that a secondery clock failed to recieve a intterupt in the allocated time but again the dmp file from this was never made.
My System SpecsSystem Spec
09 Mar 2012   #10

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Remember you need to read all of the following:

Quote   Quote: Originally Posted by H2SO4 View Post
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing. For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors". Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc. Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes. Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:
8) Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.
9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
My System SpecsSystem Spec
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 Random BSOD and computer freezing. Several different errors




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