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Windows 7: Freeze After Idle, Not a Sleeping Issue

20 Mar 2012   #21
DonMegel

Windows 7 Home Premium 64bit
 
 

My apologies for the delay, I have not been able to work on this in a while. My copy of Windows is certainly legal, so that isn't it.

I found an issue, when I use msconfig and check Diagnostic Startup then Apply the computer thinks for a bit and then unchecks Diagnostic Startup and checks Selective Startup. Is this normal?

You have a point about a fresh install being broken indicating hardware. I know the RAM is good, perhaps its the HD. That would make a little sense since when the system is Idle it starts doing Indexing. Here is my ChkDsk results




Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
183808 file records processed. File verification completed.
266 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
239118 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
183808 file SDs/SIDs processed. Cleaning up 93 unused index entries from index $SII of file 0x9.
Cleaning up 93 unused index entries from index $SDH of file 0x9.
Cleaning up 93 unused security descriptors.
Security descriptor verification completed.
27656 data files processed. CHKDSK is verifying Usn Journal...
36282456 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
183792 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
67713152 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

390709247 KB total disk space.
119457300 KB in 155602 files.
101224 KB in 27657 indexes.
0 KB in bad sectors.
298111 KB in use by the system.
65536 KB occupied by the log file.
270852612 KB available on disk.

4096 bytes in each allocation unit.
97677311 total allocation units on disk.
67713153 allocation units available on disk.

Internal Info:
00 ce 02 00 e7 cb 02 00 75 4c 05 00 00 00 00 00 ........uL......
22 37 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 "7..<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


My System SpecsSystem Spec
.
21 Mar 2012   #22
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Nothing in the chkdsk report looks critical, even though there were corrections that were made. I am curious about the free space thing and how it occurred, but it doesn't look typical of hard drive malfunctioning.
My System SpecsSystem Spec
25 Mar 2012   #23
DonMegel

Windows 7 Home Premium 64bit
 
 

Ok, passed all 3 Prime95 tests without a single error.

I have the thing behind my flat screen TV, could that be causing a freeze?
My System SpecsSystem Spec
.

26 Mar 2012   #24
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

The computer sits behind the TV? It won't pose any issue. It's not like a CRT monitor that has magnets and all involved, and even if it were it wouldn't be of concern (most people have desktops where their monitors sit on their PC).

Again, it's best to go through the recommended approaches I've given in that big post of mine a while back.

If you do happen to find the culprit to this, or if you can provide any information (like from the procmon log or whatever), then don't hesitate to update us. Thanks.
My System SpecsSystem Spec
06 Apr 2012   #25
DonMegel

Windows 7 Home Premium 64bit
 
 

Well I tired switching the entire hard drive with a new installation of windows. Still freezes. Video card passed all tests I ran as did the CPU. Tried changing out RAM sticks to no avail. I am running out of parts.

However, I have noticed a couple of flags under Other Devices in the Device Manager. PCI Simple Communication Controller and a SM Bus Controller. Don't know what that is about...
My System SpecsSystem Spec
08 Apr 2012   #26
DonMegel

Windows 7 Home Premium 64bit
 
 

Ok, the PCI Simple Communication server went away but I can find any drivers for the SM Bus Controller
My System SpecsSystem Spec
09 Apr 2012   #27
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

SM Bus controller relates to power management, sensor reading and other misc. motherboard-related stuff. It's part of your motherboard's driver suite so you should update your drivers to make sure it's installed correctly. If it still showing an error icon next to it, dbl click it and provide us what the error message is.

I'm afraid we may be dealing with an ugly PSU or motherboard here, with mobo being most likely. If all tests and hardware swapping is proving ineffective then most often I've seen it the result of motherboard failure.
My System SpecsSystem Spec
10 Apr 2012   #28
DonMegel

Windows 7 Home Premium 64bit
 
 

I doubt its the power supply, ofcourse all the parts are new so it could be. How can I test the MB or the PSU to determine if it is the cause?

I looked on gigabyte's website but did not see a SM Bus driver, might it be under a diffrent name?

I tried updated the MB BIOS but it still froze.
My System SpecsSystem Spec
10 Apr 2012   #29
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I'm not sure what motherboard you have unless we receive a JCGriff Report from ya (or you can just tell us the model name of it). I'm personally unaware of any other name it would use, but it might just be packaged within a general driver suite that is for your motherboard (like chipset drivers).
My System SpecsSystem Spec
10 Apr 2012   #30
DonMegel

Windows 7 Home Premium 64bit
 
 

I have a Gigabyte Z68P-DS3
My System SpecsSystem Spec
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 Freeze After Idle, Not a Sleeping Issue




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