Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with shutting down my computer and turning cam on on msn


05 Mar 2012   #1

Windows 7 64 bit
 
 
BSOD with shutting down my computer and turning cam on on msn

Hello i alwways get a bsod with shutting down my computer and if i try to go on webcam on msn. going on cam with skype or something else works

this are the 2 bluescreens that i mostly get.

already thanks for trying to help me.

==================================================
Dump File : 030512-27781-01.dmp
Crash Time : 5/03/2012 16:54:39
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000046
Parameter 2 : fffff800`032bf590
Parameter 3 : fffff880`033ce850
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030512-27781-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 286.597
==================================================

==================================================
Dump File : 030412-25671-01.dmp
Crash Time : 4/03/2012 13:26:11
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000046
Parameter 2 : fffff800`032c8590
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+1975
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030412-25671-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 286.597
==================================================


zip file
------
https://skydrive.live.com/redir.aspx...943&parid=root

My System SpecsSystem Spec
.

05 Mar 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Pretty much all of them blame the Bluetooth VComm Manager drivers, which are woefully dated way back in 2007. It may be related to IVT BlueSoleil, which is an application used to manage bluetooth devices. You will want to ensure either the software itself (and therefore the drivers) is up to date, or the drivers. Otherwise you will have to remove it and find an alternative solution for bluetooth device management.
My System SpecsSystem Spec
05 Mar 2012   #3

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Pretty much all of them blame the Bluetooth VComm Manager drivers, which are woefully dated way back in 2007. It may be related to IVT BlueSoleil, which is an application used to manage bluetooth devices. You will want to ensure either the software itself (and therefore the drivers) is up to date, or the drivers. Otherwise you will have to remove it and find an alternative solution for bluetooth device management.
i will try to uninstall the bluetooth and remove it because i don't really use it
already thanks for the help
My System SpecsSystem Spec
.


05 Mar 2012   #4

Win 8 Release candidate 8400
 
 

These are Related to VcommMgr.sys Bluetooth VcommMgr Driver from IVT Corporation as previously indicated but there is at least one major isuue in addition.

Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
Old drivers needing updating
Code:
ASACPI.sys    3/27/2005 9:30:36 PM        fffff880`041f2000    fffff880`041fa000    0x00008000    0x42476c4c                        
vbtenum.sys    3/5/2007 7:17:00 AM        fffff880`018c7000    fffff880`018cb680    0x00004680    0x45ec0a3c                        
VcommMgr.sys    3/5/2007 7:17:48 AM        fffff880`02de7000    fffff880`02df4c00    0x0000dc00    0x45ec0a6c                        
btnetdrv.sys    3/5/2007 7:18:08 AM        fffff880`04342000    fffff880`0434f000    0x0000d000    0x45ec0a80                        
blueletaudio.sys    6/24/2007 8:55:23 AM        fffff880`02ccf000    fffff880`02cdb000    0x0000c000    0x467e77cb                        
BlueletSCOAudio.sys    6/24/2007 8:55:28 AM        fffff880`011e1000    fffff880`011ed000    0x0000c000    0x467e77d0                        
btcusb.sys    6/24/2007 8:55:36 AM        fffff880`023be000    fffff880`023c7f00    0x00009f00    0x467e77d8
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
Reply

 BSOD with shutting down my computer and turning cam on on msn




Thread Tools



Similar help and support threads for2: BSOD with shutting down my computer and turning cam on on msn
Thread Forum
When turning off computer & turning it back on again screen is blank General Discussion
BSOD when turning computer off General Discussion
BSOD when turning on computer BSOD Help and Support
BSOD 0x00000A after turning on computer. BSOD Help and Support
BSOD while shutting down computer (1-week old new computer) BSOD Help and Support
BSOD - win32k.sys - within 10 min of turning on my computer BSOD Help and Support
Computer Shutting down and turning on. Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:29 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33