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Windows 7: BSOD playing games like MW3 or BF3, error (0x0000001e, 0x00000124)

05 Mar 2012   #1
babisco

Windows 7 Ultimate x64
 
 
BSOD playing games like MW3 or BF3, error (0x0000001e, 0x00000124)

hey WSF almost every time i play BF3 or MW3 i get BSOD. can some buddy help me?

I have added my dump files thanks


My System SpecsSystem Spec
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05 Mar 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Hello,

Most of the crashdumps are WHEA errors reporting that there was failure of bank 5 in the L1 cache on your CPU. The banks are pretty consistent, which would have mean evidence leans heavily on it very well being your CPU suffering permanent damage. The other couple of crashdumps that aren't WHEA errors are inconclusive, as minidumps do not retain the information necessary to do a deeper dive.

First of all, before anything else, if you have your system overclocked in any way, shape or fashion, reset all of it to factory defaults. Even if your system has previously been stable with OCed settings, it can aggressively cause wear on your CPU and other hardware that will reduce their life, and your CPU may have just started suffering from it as a result.

Just to be extra sure, first I noticed that you have some motherboard utility software installed (like Asus PCprobe). Often times I've found WHEA errors that report bad CPU issues have actually been caused by bugs in motherboard utility software. Usually this software is gimmicky, or is better left done with alternative 3rd-party software options that are more reliable. If you still feel determined to keep your motherboard software installed, at least go to the appropriate website (Asus) and download any updates for all of your motherboard's related software, its drivers, and its BIOS (just to be on the safe side). If problems persist, you may need to remove the motherboard utilities just in case (keep all the drivers).

In addition to this, on rare occasion I've found video driver bugs to cause this (which is unusual from a technical standpoint, but happens). I did notice your ATI drivers are from Dec 2011, so you may wanna try and update those.

Lastly, you may check your CPU with Prime95. Set it to Torture Test with Large FFTs and let it run for about 9+ hours. If your system BSODs during it, send the resulting crashdump. Otherwise, if you see any errors you can start betting that it's the CPU that's being problematic (though no errors at all does not 100% ensure your CPU is ok). If you wish to see if voltage (PSU) or temp is being an issue, you can use HWinfo with Sensors only option checked to see. Log two 30-minute sessions: one during idle and one during high load. Send the resulting logs. If your system crashes during one of them, don't worry, it'll log up to the latest point before the crash. Send the resulting logs for analysis.

Given the information so far, I'm pretty heavily set on it being CPU failure, but these are all just measures to make sure anything else isn't the cause.
My System SpecsSystem Spec
05 Mar 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

I would also recommend taking a look at Stop 0x124 - what it means and what to try

Use the following to supplement the above guide and the post by Vir Gnarus:
  • If you are overclocking any hardware, please stop. I would also recommend loading setup defaults in the BIOS exit section, saving, and exiting the BIOS.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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 BSOD playing games like MW3 or BF3, error (0x0000001e, 0x00000124)




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