BSOD while playing Civ 5 not sure of my error number, goes by too fast

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  1. Posts : 5
    Windows 7 Ultimate 64 bit
       #1

    BSOD while playing Civ 5 not sure of my error number, goes by too fast


    XPS 8300
    XPS 8300 Intel Core i7-2600 processor(8MB Cache, 3.4GHz)
    8GB DDR3 SDRAM at 1333MHz - 4x2GB
    Dell Consumer Multimedia Keyboard
    Radeon HD 5700
    ST31500341AS 1.5TB HD
    Genuine Windows 7 Ultimate
    Dell 1501 WLAN PCIe card
    Office 2010
    1 Year Limited Warranty
    Dell Studio XPS 8300 Intel i7 2600 3.4/8GB/1.5TBHD
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    It is much easier to find patterns, etc, when there are more than one crash.

    We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.




      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    Suggest you also do a System File Check {Option 2.}

    Read the Tutorial carefully.
    Let us know the results at the end.

    SFC /SCANNOW Command - System File Checker
      My Computer


  4. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    I have multiple mini-dumps but I am running the file check.
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    Re the mini DMP's...



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  6. Posts : 60
    Windows 7 Ultimate x64
       #6

    if you have your system set to automatically reboot on crashes and you have no chance to properly read the error message you can use something like this Blue screen of death (STOP error) information in dump files.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    No integrity violation found. Here are my other dmp files.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    mwwilliams said:
    No integrity violation found. Here are my other dmp files.

    Two ways we can go here. we can try to track down the misbehaving driver or we can do a clean install which probably would be faster.

    Your call
      My Computer


  9. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #9

    Obviously I would rather find the driver if that is what it is. If I need to re-install I will. That sounds a little radical for a driver issue.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    mwwilliams said:
    Obviously I would rather find the driver if that is what it is. If I need to re-install I will. That sounds a little radical for a driver issue.
    Most recent crash dated 3/3 was caused by memory corruption. Still an un-named driver.
      My Computer


 
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