Random BSOD while I didn't do anything with the computer


  1. sharon122
    Posts : 39
    Windows 7 Ultimate x32
       New #1

    Random BSOD while I didn't do anything with the computer


    Well, I played my 3DS and when I looked on my pc screen I saw the BSOD before self restart, the computer was on for like 1 hour on sleep mode.



    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? 64
    - the original installed OS on the system? Windows 7
    - an OEM or full retail version? OEM
    - What is the age of system (hardware)? 1.5 years
    - What is the age of OS installation (have you re-installed the OS?) yes and almost half a year

    When I'm trying to launch perfmon /report I get this error
    An error occured while attempting to generate the report.


    The system cannot find the path specified.
    So I uploaded the dump files without it.

    Sharon.
      My Computer
    Quote Quote

  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    Hi :)



    Remove Emsisoft Anti-Malware from your system.



    Download and install Microsoft Security Essentials with windows firewall enable.



    Run SFC /SCANNOW Command - System File Checker
    You may need to run it 2-3 times to "fix" everything.



    Run RAM - Test with Memtest86+
    Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.




    Finish with the above steps and post back with results.
      My Computer
    Quote Quote

  4. sharon122
    Posts : 39
    Windows 7 Ultimate x32
    Thread Starter
       New #3

    Removed it.

    I tried 2 times and it stopped in 31% with this error :
    Windows Resource Protection could not perform the requested operation.
    And at the third time it did 100% with this message :
    Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    I wont use the RAM test because I don't really know how to remove sticks and put them back, but I was at the shop where I bought my PC like 4 times and they did all the tests including RAM and they said it didn't have any problem.
      My Computer
    Quote Quote

  6. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #4

    If sfc is not able to "fix" the system then the next step is the,


    Repair Install
      My Computer
    Quote Quote

 

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