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Windows 7: My first ever Win7 BSOD

21 Aug 2009   #1
EarlZ

Windows 7 Ultimate X64 RTM
 
 
My first ever Win7 BSOD

System Service Exception

Thats what the BSOD was about, it came out after i exited Heroes of Newerth, never had this issue before or anything similar with vista.. happened around 12:24AM if the time matters. any clues?


My System SpecsSystem Spec
21 Aug 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EarlZ View Post
System Service Exception

Thats what the BSOD was about, it came out after i exited Heroes of Newerth, never had this issue before or anything similar with vista.. happened around 12:24AM if the time matters. any clues?
Earl

Hi and welcome to sevenforums

Can we ever help

First can you go to c:\windows\minidump zip that dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) in your reply.

If you need help let us know
Ken
My System SpecsSystem Spec
21 Aug 2009   #3
EarlZ

Windows 7 Ultimate X64 RTM
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Earl

Hi and welcome to sevenforums

Can we ever help

First can you go to c:\windows\minidump zip that dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) in your reply.

If you need help let us know
Ken

I cannot find that file, maybe i disabled something XD
My System SpecsSystem Spec
21 Aug 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EarlZ View Post
I cannot find that file, maybe i disabled something XD
Doubt it. You did get a blue screen right? if you search for *.dmp it will find where they are stored.

Ken
My System SpecsSystem Spec
21 Aug 2009   #5
ranjan2001

Windows 7 Ultimate x64 build 7600
 
 

2 days ago I also had the 1st BSOD ever with windows 7 x64
attached is the DMP file zipped
My System SpecsSystem Spec
21 Aug 2009   #6
Tews

64-bit Windows 8.1 Pro
 
 

Without the associated software to read the dmp log, its going to be hard to pin the problem down exactly... 9 times out of 10 a BSOD is related in one way or the other with a corrupt/bad driver... what was the last program that you installed before the problem started??

@ranjan.... Please dont hijack a thread ..start one specific to your problem..otherwise it gets very confusing .. thanks

Tom
My System SpecsSystem Spec
21 Aug 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ranjan2001 View Post
2 days ago I also had the 1st BSOD ever with windows 7 x64
attached is the DMP file zipped
You will be better off waiting for someone with a debugger but it appears that the offending files are all OS files.

What is happening on your system ( i havent read the thread)?

Ken
My System SpecsSystem Spec
21 Aug 2009   #8
ranjan2001

Windows 7 Ultimate x64 build 7600
 
 

Quote   Quote: Originally Posted by Tews View Post
@ranjan.... Please dont hijack a thread ..start one specific to your problem..otherwise it gets very confusing .. thanks

Tom
Sure I will post a separate thread now.
My System SpecsSystem Spec
21 Aug 2009   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ranjan2001 View Post
Sure I will post a separate thread now.
ranjan

Was this just one BSOD? If so dont worry abt it. If not since they are OS files you should run sfc/scannow to check the system files. If that doesnt work restore from backup, if that doesn't work The GOLD standard a clean re-install

Ken
My System SpecsSystem Spec
21 Aug 2009   #10
ranjan2001

Windows 7 Ultimate x64 build 7600
 
 

sfc opens a CMD window & then disappear, I will wait for next BSOD before I get serious into looking this problem.
Thanks
My System SpecsSystem Spec
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 My first ever Win7 BSOD




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