Page_Fault_In_Nonpaged_Area + NTFS.SYS

Hello,

It's my first time in this forum, sorry if i'm doing anything wrong...

I have a problem in a laptop.

BSOD Page_Fault_In_Nonpaged_Area with the file ntfs.sys.

In attach is the dump files.

The system spec is:

Windows 7 Profession 64 bits - original
About 1 year age

Thank you in advance.

Gnitrops

PAGE_FAULT_IN_NONPAGED_AREA is not necessarly caused by the mentioned driver it would help if you mention what you are doing exactely when it happens.Also is your harddrive still healty ? does chdsk report any errors ?

Erikbe said:

PAGE_FAULT_IN_NONPAGED_AREA is not necessarly caused by the mentioned driver it would help if you mention what you are doing exactely when it happens.Also is your harddrive still healty ? does chdsk report any errors ?

Hello,

The BSOD appens with almost everything.

For example, i cannot even complete the system restore.

The hard drive is good and chkdsk don't report any errors.

hi,

That is strange you got any stop errorcode ? when the crash happens and you reboot does windows error reporting comes up with "windows has been fixed from a crash" (or something like this) message ? you can choose there to try and find a solution you can also debug the dump file but that requires windows debugging tools.Are you still under warranty ? i would goto to the manufacterer this is not normal.I'm also thinking a virus might be the cause but a scan is kinda hard if it get's interrupted does it happen in safe mode to ? also run windows memory diagnostics it might be your memory has a problem. http://windows.microsoft.com/en-US/w...-your-computer

Erikbe said:

hi,

That is strange you got any stop errorcode ? when the crash happens and you reboot does windows error reporting comes up with "windows has been fixed from a crash" (or something like this) message ? you can choose there to try and find a solution you can also debug the dump file but that requires windows debugging tools.Are you still under warranty ? i would goto to the manufacterer this is not normal.I'm also thinking a virus might be the cause but a scan is kinda hard if it get's interrupted does it happen in safe mode to ? also run windows memory diagnostics it might be your memory has a problem. Diagnosing memory problems on your computer

Yes, when the laptop reboot, windows show an error message (i can put it here tomorrow, i don't have the laptop with me right now).

I already tried the "Find a solution" option but don't resolve the problem.

Virus i don't think it is... i run Malwarebytes, Ccleaner, Panda Anti Virus,...

I also already run Windows Memory Diagnostics and didn't detect any problem.

Wishmaster said:

The Page_Fault_In_Nonpaged_Area error can be caused by a number of things.

Faulty Hardware, Drivers, RAM (could be main system memory or Graphics VRAM), or even a Antivirus Program.


Have you added in new Hardware/Software lately? If so, remove it as well as any software or drivers associated with it and see if it helps.


At this point you should probably run a sfc /scannow from a elevated cmd prompt.
SFC /SCANNOW Command - System File Checker


Then, do a check disk.
Disk Check

I already did the sfc /scannow. No problem detected.

I will try tomorroy to remove any software that was recently installed...

Sometimes disk checks can come up clean for a drive that is faulty. I would run the manufacturer's diagnostic tests. See HD Diagnostic for finding the manufacturer and the diagnostics that manufacturer recommends.

The error message after reboot is:

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do SO: 6.1.7600.2.0.0.256.48
ID de Região: 2070
Informações adicionais sobre o problema:
BCCode: 50
BCP1: FFFFF98021FC0000
BCP2: 0000000000000000
BCP3: FFFFF880014610C4
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Ficheiros que ajudam a descrever o problema:
C:\Windows\Minidump\030612-18891-01.dmp
C:\Users\joaoaraujo\AppData\Local\Temp\WER-143474-0.sysdata.xml
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Declaração de Privacidade do Windows 7 - Microsoft Windows
Se a declaração de privacidade online não estiver disponível, leia a declaração de privacidade offline:
C:\windows\system32\pt-PT\erofflps.txt

Gnitrops said:

The error message after reboot is:

Signature of the problem:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Region ID: 2070
Additional information about the problem:
BCCode: 50
BCP1: FFFFF98021FC0000
BCP2: 0000000000000000
BCP3: FFFFF880014610C4
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C: \ Windows \ Minidump \ 030612-18891-01.dmp
C: \ Users \ joaoaraujo \ AppData \ Local \ Temp \ WER-143474-0.sysdata.xml
Read our privacy statement online:
Privacy Statement Windows 7 - Microsoft Windows
If the online privacy statement is not available, read the privacy statement offline:
C: \ windows \ system32 \ en-US \ erofflps.txt

Have you had a chance to run the hard disk diagnostics?

Also, what software have you installed recently that you were thinking of removing?