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Windows 7: BAD_POOL_HEADER BSOD (and I suck with computers)

06 Mar 2012   #1
omgbridied

Microsoft Windows 7 Professional 32-bit 7600 Multiprocessor Free
 
 
BAD_POOL_HEADER BSOD (and I suck with computers)

I bought this laptop from a clearance place (bad move, I know..) and it was working fine until a couple of weeks ago when it began to crash, giving me the BSOD.

I suck with computers, so bear with me if I seem stupid.

Also, I tried to run the perfmon /report, but it didn't work..

I filled out my system specs in my profile on here using the systeminfo.exe software from your forum.

Please help, I really need this laptop for school, and when it crashes, well you know, I want to throw it off a cliff.

Thanks in advance,
Brian.


My System SpecsSystem Spec
.
06 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

My System SpecsSystem Spec
06 Mar 2012   #3
omgbridied

Microsoft Windows 7 Professional 32-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Related to igdkmd32.sys Intel Graphics Kernel Mode Driver. I would re-install newest version

I must also mention that I have the google redirect virus, and I've been looking around and saw that a lot of malware sometimes disguises itself as igdkmd32.sys. do you think that could be a cause of my bsod?
If so, how the eff do I get rid of the virus? I've tried several different programs, spybot s&d, malwarebytes anti-malware, etc, and nothing can find it and abolish it.

What do I do?
My System SpecsSystem Spec
.

06 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by omgbridied View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Related to igdkmd32.sys Intel Graphics Kernel Mode Driver. I would re-install newest version

I must also mention that I have the google redirect virus, and I've been looking around and saw that a lot of malware sometimes disguises itself as igdkmd32.sys. do you think that could be a cause of my bsod?
If so, how the eff do I get rid of the virus? I've tried several different programs, spybot s&d, malwarebytes anti-malware, etc, and nothing can find it and abolish it.

What do I do?
If they didnt find it, it is probably genuine. You can check be comparing the hash of the one you have and the hash of the one on MS
My System SpecsSystem Spec
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 BAD_POOL_HEADER BSOD (and I suck with computers)




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