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Windows 7: BSOD while browsing , sometimes randomly need help asap

07 Mar 2012   #1
jimihendrixx

windows 7 ultimate x86
 
 
BSOD while browsing , sometimes randomly need help asap

windows 7 ultimate 32 bit
3gb ram , 512 display card
msi motherboard

hi i got blue screen error randomly sometimes browsing sometimes while watching videos... driver irql not less or equal and sometimes irql not less or equal... sometimes it says nothing only blue screen... i did memtest rams or ok. i did chkdsk my disk is ok too also my display card is ok too... im waiting for your replys thank you and have a nice day


My System SpecsSystem Spec
.
07 Mar 2012   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Your dumps point to your CPU.

Are you overclocking? If so please stop

Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs).
Note that this test may overheat the CPU, ensure proper cooling.

Additionally run MemTest86+
RAM - Test with Memtest86+

Post back with your results.

Code:
halmacpi.dll    halmacpi.dll+3430    0x82c1f000    0x82c56000    0x00037000    0x4a5bbf07    14/07/2009 03:11:03                
intelppm.sys    intelppm.sys+15d6    0x920bd000    0x920cf000    0x00012000    0x4a5bbf07    14/07/2009 03:11:03
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {62c852b8, 1c, 0, 62c852b8}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 62c852b8, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 62c852b8, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82db5700
Unable to read MiSystemVaType memory at 82d950c0
 62c852b8 

CURRENT_IRQL:  1c

FAULTING_IP: 
+0
62c852b8 ??              ???

PROCESS_NAME:  System

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

TRAP_FRAME:  80ddeb68 -- (.trap 0xffffffff80ddeb68)
ErrCode = 00000000
eax=00002626 ebx=00002626 ecx=00005887 edx=00000000 esi=80dc2120 edi=80dc3a54
eip=62c852b8 esp=80ddebdc ebp=80ddec18 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
62c852b8 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82caeaae to 62c852b8

FAILED_INSTRUCTION_ADDRESS: 
+0
62c852b8 ??              ???

POSSIBLE_INVALID_CONTROL_TRANSFER:  from 82caeaa9 to 82c852b8

STACK_TEXT:  
WARNING: Frame IP not in any known module. Following frames may be wrong.
80ddebd8 82caeaae 00002626 00000000 00005800 0x62c852b8
80ddec18 82c22430 00000002 000000d1 80dded20 nt!KeUpdateRunTime+0x145
80ddec18 920be5d6 00000002 000000d1 80dded20 hal!HalpClockInterruptPn+0x158
80ddec98 82cadbb8 86d26528 80dc7800 80dc2000 intelppm+0x15d6
80dded20 82cab3ad 00000000 0000000e 00000000 nt!PoIdle+0x538
80dded24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd


STACK_COMMAND:  .trap 0xffffffff80ddeb68 ; kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  CPU_CALL_ERROR

Followup: MachineOwner
---------
 *** Possible invalid call from 82caeaa9 ( nt!KeUpdateRunTime+0x140 )
 *** Expected target 82c852b8 ( nt!KeAccumulateTicks+0x0 )
My System SpecsSystem Spec
08 Mar 2012   #3
jimihendrixx

windows 7 ultimate x86
 
 

hi my cpu is fine 0 error and i did memtest to my ram and 7 or 8 passes without 0 error im still getting bsod while watching streams sometimes while browsing... and my games are crashes too like league of legends (tm client has stopped worked) and my ie is crashes too like ie has stopped working
My System SpecsSystem Spec
.

08 Mar 2012   #4
jimihendrixx

windows 7 ultimate x86
 
 

now i got bsod every 10 minutes it says driver irql not less or equal realy need help asap
My System SpecsSystem Spec
09 Mar 2012   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by jimihendrixx View Post
now i got bsod every 10 minutes it says driver irql not less or equal realy need help asap
Run SFC
SFC /SCANNOW Command - System File Checker
Upload any new dump files and update your graphics driver
My System SpecsSystem Spec
09 Mar 2012   #6
jimihendrixx

windows 7 ultimate x86
 
 

hi again i did scf /scannow and 0 error. i update my display driver and i get only this blue screen error oftenly 'irql not less or equal' here the last report thx for your helps
My System SpecsSystem Spec
10 Mar 2012   #7
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by jimihendrixx View Post
hi again i did scf /scannow and 0 error. i update my display driver and i get only this blue screen error oftenly 'irql not less or equal' here the last report thx for your helps
You need to update some drivers

Realtek 8180/8185 Wireless Device => Realtek
Realtek Nic => Realtek

AMD Display driver ATI Radeon
Code:
atikmdag.sys        0x92c11000    0x93126000    0x00515000    0x4a8a1a1e    18/08/2009 07:03:58
My System SpecsSystem Spec
10 Mar 2012   #8
jimihendrixx

windows 7 ultimate x86
 
 

hey i update my display driver by using device manager. and now it says my display card is ati radeon hd 4300 but when i update it from ati internet site version is changing. it says radeon hd 4450 -.-
My System SpecsSystem Spec
11 Mar 2012   #9
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by jimihendrixx View Post
hey i update my display driver by using device manager. and now it says my display card is ati radeon hd 4300 but when i update it from ati internet site version is changing. it says radeon hd 4450 -.-
Never use device manager to update your driver. If the generic AMD drivers aren't working try the ones supplied by your manufacturer.
My System SpecsSystem Spec
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 BSOD while browsing , sometimes randomly need help asap




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