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Windows 7: BSOD when using uTorrent on 64Win7

07 Mar 2012   #1
brex

64bit Windows 7 Home Premium
 
 
BSOD when using uTorrent on 64Win7

[FONT="Century Gothic"]Hey all, thanks in advance for any help or hints!

I seem to be getting BSODs when running uTorrent.
This has only started recently. (last few weeks)
Usually this is when i leave it on schedule mode, set to download overnight.
Today I have tested and found that with schedule turned off and uTorrent running, BSODs still occur.

This is driving me nuts! I cannot be sure it is uTorrent, but it seems to only happen when it's open and downloading.

I am currently running dskchk for bad sectors but as this is a second HDD supplied by the laptop maker, i'm doubt i'll find any problems.

OEM Windows 7 Home Premium 64bit
I have updated uTorrent in the recent weeks/FONT]


My System SpecsSystem Spec
.
08 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Related to tvicport64.sys TVicPort Driver from EnTech Taiwan. Yours is from 2005
My System SpecsSystem Spec
08 Mar 2012   #3
brex

64bit Windows 7 Home Premium
 
 

Thanks Zigzag, that is good to know, but I'm having troubles finding an update for it.
Google spams me with the usual *.* filename generated sites etc...

Any idea what this file is for or where I can update it?

*Edit*
Found an update setup, going to try it now. Thanks again.
My System SpecsSystem Spec
.

08 Mar 2012   #4
SnipeMeNot

Windows 7 X64 Ultimate
 
 

Try looking for a bsod reader, it should tell yo what file/exe/anything is causing it.. (fixed mine because of it, i also get bsodnwith utorrent and the problem was my wlan card driver)
My System SpecsSystem Spec
09 Mar 2012   #5
brex

64bit Windows 7 Home Premium
 
 

Hmmn... I've managed to find and uninstall the software using tvicport64.sys , but i'm still getting BSODs.
Strangely this still seems to onlly happen when uTorrent is open.

I'm using an acer aspire 4820tg with windows home premium 64bit. I've got a second monitor and a few usb hard drives plugged in but not much else...

Anyone have any ideas? This is confusing me a lot!

thanks
My System SpecsSystem Spec
09 Mar 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

I would recommend posting your latest crash reports and letting us take a look. There may be new information to help narrow things down.
My System SpecsSystem Spec
09 Mar 2012   #7
brex

64bit Windows 7 Home Premium
 
 

Here are my latest dumps.
thanks again!
My System SpecsSystem Spec
09 Mar 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Antivirus Software: Avast!


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\brex\Windows_NT6_BSOD_jcgriff2\030912-23946-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`0348ee70
Debug session time: Thu Mar  8 21:59:53.535 2012 (UTC - 7:00)
System Uptime: 0 days 0:11:27.080
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {7, 1375d0, 1, 0}

Probably caused by : tcpip.sys ( tcpip!TcpCompleteTcbSend+40 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 00000000001375d0, page frame number
Arg3: 0000000000000001, current share count
Arg4: 0000000000000000, 0

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003321e39 to fffff800032c15c0

STACK_TEXT:  
fffff880`08a49058 fffff800`03321e39 : 00000000`0000004e 00000000`00000007 00000000`001375d0 00000000`00000001 : nt!KeBugCheckEx
fffff880`08a49060 fffff800`03335dbe : 00000000`00000000 fffffa80`046ae2e0 fffffa80`046ea900 fffffa80`09876b80 : nt! ?? ::FNODOBFM::`string'+0x16d56
fffff880`08a490a0 fffff800`032c39e8 : fffffa80`09870004 00000000`00000000 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34879
fffff880`08a49130 fffff880`01842ff0 : 00000000`00000158 00000000`00000102 00000000`00000002 00000000`00000000 : nt!IopfCompleteRequest+0x168
fffff880`08a49220 fffff880`01868b92 : 00000000`00000009 00000000`00000004 fffffa80`04a5ada8 00000000`00000000 : tcpip!TcpCompleteTcbSend+0x40
fffff880`08a49250 fffff880`01842e82 : 00000000`00000000 fffff880`08a49600 fffffa80`046ea910 fffff880`01877c44 : tcpip!TcpShutdownTcb+0x642
fffff880`08a49340 fffff880`0186b4b3 : fffffa80`04a6ba70 fffff880`0186f92a 00000000`000005a0 fffff880`00000000 : tcpip!TcpAbortTcbDelivery+0x32
fffff880`08a49370 fffff880`01878b04 : 00000000`00000014 fffffa80`00000000 fffffa80`04bc7000 fffffa80`03d618b0 : tcpip!TcpTcbCarefulDatagram+0xbe3
fffff880`08a49520 fffff880`0187d03a : fffffa80`04bc1f00 fffffa80`04bb5800 fffffa80`04a5ada8 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`08a496d0 fffff880`0187cb87 : fffffa80`0791a910 fffffa80`04bc7000 00000000`00000000 fffff880`0185f200 : tcpip!TcpMatchReceive+0x1fa
fffff880`08a49820 fffff880`0185e227 : fffffa80`04bc01c9 fffffa80`04bc51e9 fffffa80`04bc01c9 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x177
fffff880`08a498d0 fffff880`0185e2f9 : fffff880`08a49a50 fffff880`0196c9a0 fffff880`08a49a60 fffffa80`04a306f0 : tcpip!IppDeliverListToProtocol+0x97
fffff880`08a49990 fffff880`0185e7f0 : fffffa80`04bbd000 fffffa80`04149d00 00000000`00000011 fffff880`08a49a50 : tcpip!IppProcessDeliverList+0x59
fffff880`08a49a00 fffff880`0185d681 : fffff880`0301010a fffffa80`04bc7000 fffff880`0196c9a0 00000000`08c49001 : tcpip!IppReceiveHeaderBatch+0x231
fffff880`08a49ae0 fffff880`0185c0f2 : fffffa80`08c4e760 00000000`00000000 fffffa80`08c49001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x651
fffff880`08a49ce0 fffff880`0187662a : fffffa80`08c49010 fffff880`08a49e10 fffffa80`08c49010 fffff880`01340000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`08a49dc0 fffff800`032d0cda : fffffa80`03dd8780 fffff880`08a45000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`08a49e10 fffff880`01876052 : fffff880`01876550 fffff880`08a49f20 fffffa80`00000002 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`08a49ef0 fffff880`016fa0eb : fffffa80`08c498d0 00000000`00000000 fffffa80`073ae1a0 fffffa80`073ae1a0 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`08a49f60 fffff880`016c3fc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`08a49fd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!TcpCompleteTcbSend+40
fffff880`01842ff0 488b4e48        mov     rcx,qword ptr [rsi+48h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  tcpip!TcpCompleteTcbSend+40

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e83eb7f

FAILURE_BUCKET_ID:  X64_0x4E_7_tcpip!TcpCompleteTcbSend+40

BUCKET_ID:  X64_0x4E_7_tcpip!TcpCompleteTcbSend+40

Followup: MachineOwner
---------
Due to the crash being network related, I am inclined to conclude the problem is due to avast! Please remove avast! using the avast! uninstall utility and replace with either
Microsoft Security Essentials - Free Antivirus for Windows
or the
Good and Free system security combination.
I am not 100% sure it is avast! causing the crashes, but it is a good idea to replace it at least to test.
My System SpecsSystem Spec
10 Mar 2012   #9
brex

64bit Windows 7 Home Premium
 
 

Thanks writhziden!

I shall remove avast and go with windows anti-virus instead.
I'll keep this thread updated with results.
My System SpecsSystem Spec
10 Mar 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, run for a few days and let us know how the system responds. Best of luck!
My System SpecsSystem Spec
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 BSOD when using uTorrent on 64Win7




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