Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: crashes lots and wont even get past windows symbol loading

08 Mar 2012   #1
blackwolf91

window 7 home premium 64bit
 
 
crashes lots and wont even get past windows symbol loading

Sorry I'm using my phone type this have hp pav laptop windows 7 64 bit and ran startup repair for 2 days and no go try reinstalling and gave me bunch errors its almost 3 yr old comp any suggestions or help I don't really jave money to take it in and never mad recovery disk. I was playing on fire fox when crashed and I got malware adivra advast I alsp sometimes get the instruction at 0x7797e02 refrenced memory at 0x00000000


My System SpecsSystem Spec
.
08 Mar 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello wolf, and welcome to Sevenforums!

Perhaps your hardware isn't working. I'd start with the memory. Remove all but 2 GB of RAM from the computer and see if it boots. If it doesn't, replace the RAM with the RAM you have removed. If it boots, check each RAM using MEMtest: RAM - Test with Memtest86+ - created by Jonathan_King

Remove the bad RAM.

Let me know how this goes.

If you can't download anything at the moment, use the built in windows Memory diagnostics: Memory Diagnostics Tool - created by Brink
My System SpecsSystem Spec
09 Mar 2012   #3
blackwolf91

window 7 home premium 64bit
 
 

Says the instruction at 0x774b1e02 refrenced memory at 0x000000.the memory could nit be written when trued windows memory diahnostic
My System SpecsSystem Spec
.

09 Mar 2012   #4
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Remove all but a single memory stick, and run the diagnostics. Do this for every stick until you find the bad one. Remove it and replace it (needs to be an exact replacment, RAM is fickle like that). Let me know if you have any other questions.
My System SpecsSystem Spec
22 Mar 2012   #5
blackwolf91

window 7 home premium 64bit
 
 

so for while couldnt get into safe mode or anything but finally got windows 7 reinstalled i havent done memory thing yet because my comp was crashing before i could ge much done but should i wipe my laptop and reinstall windows 7 because still crashing not 100% sure if i understand the memory tool and didnt wanna mess up my laptop more (sorry if seem dumb)
My System SpecsSystem Spec
22 Mar 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Yes, run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
22 Mar 2012   #7
blackwolf91

window 7 home premium 64bit
 
 

if it says hardwares bad do i just take it in. Because I'm bit unsure of taking it in because i know some place push to try upgrade and buy stuff not really needed because when i bought my laptop they tried get me to add all sorts like more memory and stuff when it was brand new
My System SpecsSystem Spec
22 Mar 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

If the memory is bad, contact the RAM manufacturer and ask for a replacement. The modules typically have a lifetime warranty.

You can also send the laptop to the laptop vendor to have it repaired. What type of laptop is it?
My System SpecsSystem Spec
22 Mar 2012   #9
blackwolf91

window 7 home premium 64bit
 
 

it is hp pavilion dv5
My System SpecsSystem Spec
22 Mar 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, run the memtest86+ software and let us know the results.

If you have any RAM errors, you can decide whether to send the RAM back to its manufacturer or send the whole laptop to HP for repairs.
My System SpecsSystem Spec
Reply

 crashes lots and wont even get past windows symbol loading




Thread Tools




Similar help and support threads
Thread Forum
Wireless symbol always loading, all system functions work slower
Hello, I'm not sure where is the best place to post this, so if I should do it elsewhere, feel free to let me know. I am having the following issues, together, throughout the last month or so, in Windows 7 on my laptop (a Dell XPS 13) : - The wireless icon does not display the correct state of...
General Discussion
Windows wont get past loading screen
Ive tried everything I know. Windows wont boot past the loading screen. None of the other modes work, including repair. I tried reinstalling windows (i done it about a month ago due to a different problen) and it wont load. The hard drive is still viewable in bios and I was fiddling with the menus...
General Discussion
Laptop wont start past windows loading screen
I was browsing the web and my laptop froze. I held the powe button to turn it off and now when i turn it on, it only goes to the windows logo and no farther. If i leave it alone, after 20 minutes it goes to a black screen with a cursor. I have tried starting in safemode as well and it only loads...
General Discussion
HELP! Black screen after loading past windows logo
Hey, I was doing some maintenance to my computer (updating drivers) and as per my routine, I used driver sweeper to remove my AMD display driver to install the latest version. After the reboot when the display driver was removed, the windows logo loads normally and after that it goes into black...
Graphic Cards
Windows 7 won't boot past the loading screen
Hi, My problem is that windows 7 wont get past the loading screen when its loading the OS. I have noticed that it will work when i have only 2GB(one stick) in but when i try to put all 8GB(4 sticks) in, it wont work. This same thing happened when i was trying to install windows 7 from a fresh...
Installation & Setup
HELP! Windows 7 will not boot up past loading screen!
Ok, so iv put this computer together, installed windows 7 Ultimate 32bit and i got it up and running perfect for like a day. The next morning i switched it on and was working good for couple of hours then it seemed like the whole computer started to slow down and i got a blue screen error. so i...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App