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Windows 7: Toshiba Satellite BSOD


08 Mar 2012   #1

windows 7 32bit
 
 
Toshiba Satellite BSOD

I have a windows 7 Toshiba Satellite Laptop that originally came with Vista, I upgraded it to windows 7 Retail version. Once a day it crashes with the BSOD. I've upgraded most of the drivers from the toshiba website.

Any help is appreciated

My System SpecsSystem Spec
.

09 Mar 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Kingston\BSODDmpFiles\dodge\Windows_NT6_BSOD_jcgriff2\030712-29109-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505 Machine Name: Kernel base = 0x82a07000 PsLoadedModuleList = 0x82b504d0 Debug session time: Wed Mar 7 20:50:14.799 2012 (UTC - 7:00) System Uptime: 3 days 6:29:28.921 Loading Kernel Symbols ............................................................... ................................................................ ...................... Loading User Symbols Loading unloaded module list ........... 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000020, a pool block header size is corrupt. Arg2: 8520d000, The pool entry we were looking for within the page. Arg3: 8520d300, The next pool entry. Arg4: 08600000, (reserved) Debugging Details: ------------------ GetPointerFromAddress: unable to read from 82b70848 Unable to read MiSystemVaType memory at 82b4fe20 BUGCHECK_STR: 0x19_20 POOL_ADDRESS: GetPointerFromAddress: unable to read from 82b70848 Unable to read MiSystemVaType memory at 82b4fe20 8520d000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 8aa39f3a to 82b27c6b STACK_TEXT: 8c7cdadc 8aa39f3a 8520d008 00000000 82acad6d nt!ExFreePoolWithTag+0x1b1 8c7cdaf4 8aa30748 8520d008 8c7cdb18 8aac45ec Ntfs!NtfsFreeNonpagedDataFcb+0x28 8c7cdb00 8aac45ec 8aa5d300 8520d008 8708a250 Ntfs!ExFreeToNPagedLookasideList+0x1e 8c7cdb18 8aab5199 8520d008 00000000 87116240 Ntfs!NtfsDeleteNonpagedFcb+0x3c 8c7cdb40 8aa2fb29 8708a250 8c7cdb70 8c7cdb7a Ntfs!NtfsDeleteFcb+0xd5 8c7cdb94 8aac4372 8708a250 871160d8 ab9db268 Ntfs!NtfsTeardownFromLcb+0x24f 8c7cdbe4 8aa342cb 8708a250 ab9db358 019db500 Ntfs!NtfsTeardownStructures+0xf3 8c7cdc0c 8aac8341 8708a250 ab9db358 ab9db500 Ntfs!NtfsDecrementCloseCounts+0xaf 8c7cdc6c 8aacc424 8708a250 ab9db358 ab9db268 Ntfs!NtfsCommonClose+0x4f2 8c7cdd00 82a84a6b 00000000 00000000 86e0ed48 Ntfs!NtfsFspClose+0x118 8c7cdd50 82c0ffda 80000000 a86ca709 00000000 nt!ExpWorkerThread+0x10d 8c7cdd90 82ab81f9 82a8495e 80000000 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_IP: nt!ExFreePoolWithTag+1b1 82b27c6b cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ExFreePoolWithTag+1b1 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrpamp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ea76eb4 FAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1 BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1 Followup: MachineOwner ---------
  2. Loading Dump File [D:\Kingston\BSODDmpFiles\dodge\Windows_NT6_BSOD_jcgriff2\030412-29140-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505 Machine Name: Kernel base = 0x82a39000 PsLoadedModuleList = 0x82b824d0 Debug session time: Sun Mar 4 14:19:46.966 2012 (UTC - 7:00) System Uptime: 5 days 19:11:16.839 Loading Kernel Symbols ............................................................... ................................................................ ....................... Loading User Symbols Loading unloaded module list ......... 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000020, a pool block header size is corrupt. Arg2: 8520d000, The pool entry we were looking for within the page. Arg3: 8520d300, The next pool entry. Arg4: 08600000, (reserved) Debugging Details: ------------------ BUGCHECK_STR: 0x19_20 POOL_ADDRESS: GetPointerFromAddress: unable to read from 82ba2848 Unable to read MiSystemVaType memory at 82b81e20 8520d000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: plugin-contain CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 82ac5ec2 to 82b59c6b STACK_TEXT: 807e3d78 82ac5ec2 8520d008 00000000 8520b270 nt!ExFreePoolWithTag+0x1b1 807e3d8c 8ad96426 8520d008 85ca20c4 85ca2008 nt!IoFreeMdl+0x70 807e3da4 8ad9404a 8520b270 00000001 8520b270 CLASSPNP!DestroyTransferPacket+0x4a 807e3dc4 8ad93be9 85ca1030 0220b270 8520b223 CLASSPNP!EnqueueFreeTransferPacket+0x1db 807e3dec 82ab1913 00000000 8520b168 0020b270 CLASSPNP!TransferPktComplete+0x410 807e3e30 8a948da3 8520b31c 85d08730 807e3e60 nt!IopfCompleteRequest+0x128 807e3e40 8a949642 84ed59c0 8520b168 8520b31c ataport!IdeCompleteScsiIrp+0x31 807e3e60 8a9464bd 84ed59c0 85d08730 84e620e0 ataport!IdeCommonCrbCompletion+0x44 807e3e7c 8a94c474 84e620e0 85d08730 85d08730 ataport!IdeTranslateCompletedRequest+0x161 807e3ef4 8a94c677 84e620e0 85d08730 84e6209c ataport!IdeProcessCompletedRequests+0x2a0 807e3f48 82ab11b5 84e6209c 84e62028 00000000 ataport!IdePortCompletionDpc+0xab 807e3fa4 82ab1018 807c3120 854f1a60 00000000 nt!KiExecuteAllDpcs+0xf9 807e3ff4 82ab07dc 8cbdece4 00000000 00000000 nt!KiRetireDpcList+0xd5 807e3ff8 8cbdece4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c WARNING: Frame IP not in any known module. Following frames may be wrong. 82ab07dc 00000000 0000001a 00d6850f bb830000 0x8cbdece4 STACK_COMMAND: kb FOLLOWUP_IP: CLASSPNP!DestroyTransferPacket+4a 8ad96426 ff760c push dword ptr [esi+0Ch] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: CLASSPNP!DestroyTransferPacket+4a FOLLOWUP_NAME: MachineOwner MODULE_NAME: CLASSPNP IMAGE_NAME: CLASSPNP.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbf18 FAILURE_BUCKET_ID: 0x19_20_CLASSPNP!DestroyTransferPacket+4a BUCKET_ID: 0x19_20_CLASSPNP!DestroyTransferPacket+4a Followup: MachineOwner ---------
These point to hard disk or hard disk controller problems. Are you using any special transfer software, backup software, indexing software, etc.?

I would recommend that you run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

Also, run the long and short tests using SeaTools to make sure the hard drive is not faulty.
My System SpecsSystem Spec
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 Toshiba Satellite BSOD




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