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Windows 7: BSOD every 1.2 hours

08 Mar 2012   #1

Windows 7 Ultimate x64
 
 
BSOD every 1.2 hours

Windows 7 64 bit
Full retail
Custom build July 2011

Started happening a 3/6/2012.

Checked RAM

My System SpecsSystem Spec
.

11 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

No DMP'S included...

It is much easier to find patterns, etc, when there is more than one crash.
We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.

Then...


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
11 Mar 2012   #3

Windows 7 Ultimate x64
 
 
Fixed

The problem was the Crucial M4 SSD i have my OS loaded on. SSD do not provide minidump files for reasons beyond me, but i did attach what was found from the program provided by this site. I had many crashes (every hour) but the issue was resolved by an uninformed firmware update that resolved an issue with the SSD crashing right before 5200 hours of use.

This could be useful knowledge and should have been shared by Crucial or Newegg to anyone who purchased an M4.

Thanks
My System SpecsSystem Spec
.


11 Mar 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ClowdStryfe View Post
The problem was the Crucial M4 SSD i have my OS loaded on. SSD do not provide minidump files for reasons beyond me, but i did attach what was found from the program provided by this site. I had many crashes (every hour) but the issue was resolved by an uninformed firmware update that resolved an issue with the SSD crashing right before 5200 hours of use.

This could be useful knowledge and should have been shared by Crucial or Newegg to anyone who purchased an M4.

Thanks

There are several reasons that may prevent you from having a DMP file in the usual places.

If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.


That being said we can get some info from the Event viewer logs

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

My System SpecsSystem Spec
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 BSOD every 1.2 hours




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