BSOD at random times, PFN_LIST_CORRUPT & SYSTEM_SERVICE_EXCEPTION


  1. Posts : 5
    Windows 7 Professional x64
       #1

    BSOD at random times, PFN_LIST_CORRUPT & SYSTEM_SERVICE_EXCEPTION


    Hello. My PC seems to be BSOD'ing at random times (Although only when in use by me, I leave it on overnight without problem), with either the codes "PFN_LIST_CORRUPT" or "SYSTEM_SERVICE_EXCEPTION". The two times I've seen the codes, it's been 0x0000003B or 0x0000004E I think it was.

    Info:
    OS: Windows Professional x64
    Original OS: See above.
    OS origin: Got it from student software site.

    Hardware age: 3 months at most.
    OS installation age: 3 months at most.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8004e5e708, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    That debug code is very specific you really only see it in instances where the system is overclocked and it has caused problems, in which case removing the overclock should solve the issue.
    The other possibility is that you have hardware damage somewhere.
    Stop 0x124 - what it means and what to try
      My Computer


  3. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #3

    Is it possible to judge which hardware part is damaged based on the error code? Unless the machine was overclocked by the guys who put it together, it shouldn't be.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    follow the link at the bottom of that post. It's the best start I can give you.
      My Computer


  5. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #5

    A bit of a difference now. I no longer get BSOD, rather a rainbow screen for a second, before crashing.

    Is it still Stop 0x124 error? I did a harddrive check, and it showed no errors, so otherwise it's time for new RAM.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Security Software:
    Code:
    avastsvc.exe	c:\program files\avast software\avast\avastsvc.exe	1508	8	200	1380	2012-03-16 15:43	7.0.1426.0	43,72 KB (44*768 bytes)	2012-03-16 15:07
    avastui.exe	c:\program files\avast software\avast\avastui.exe	3096	8	200	1380	2012-03-16 15:43	7.0.1426.0	4,05 MB (4*241*512 bytes)	2012-03-16 15:07

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\Lonrandir\Windows_NT6_BSOD_jcgriff2\031612-20857-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`02e14000 PsLoadedModuleList = 0xfffff800`03058650
    Debug session time: Fri Mar 16 08:41:51.203 2012 (UTC - 6:00)
    System Uptime: 0 days 4:42:29.639
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff880010a8bd9, fffff8800b5fba70, 0}
    
    Unable to load image aswTdi.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswTdi.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
    Probably caused by : tdx.sys ( tdx!TdxCreateControlChannel+a9 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff880010a8bd9, Address of the instruction which caused the bugcheck
    Arg3: fffff8800b5fba70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    tdx!TdxCreateControlChannel+a9
    fffff880`010a8bd9 48895e18        mov     qword ptr [rsi+18h],rbx
    
    CONTEXT:  fffff8800b5fba70 -- (.cxr 0xfffff8800b5fba70)
    rax=0000000000000001 rbx=fffffa8006a3e5c0 rcx=fffffa8004cd5b60
    rdx=fffffa80062c6500 rsi=000000000012fabc rdi=0000000000000000
    rip=fffff880010a8bd9 rsp=fffff8800b5fc450 rbp=fffff8800b5fc548
     r8=fffffa8004cd5c00  r9=fffffa8006a3e5d8 r10=fffff880009e8b80
    r11=0000000000000000 r12=fffffa8004cd5b00 r13=fffffa8004cd5b50
    r14=000000000012fabc r15=fffffa8003ebc820
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    tdx!TdxCreateControlChannel+0xa9:
    fffff880`010a8bd9 48895e18        mov     qword ptr [rsi+18h],rbx ds:002b:00000000`0012fad4=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  uTorrent.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff880010a266c to fffff880010a8bd9
    
    STACK_TEXT:  
    fffff880`0b5fc450 fffff880`010a266c : fffffa80`03ebc820 00000000`00000000 fffffa80`03ebc6c0 ffff0000`0b809741 : tdx!TdxCreateControlChannel+0xa9
    fffff880`0b5fc490 fffff880`010b97d4 : fffffa80`03ebc6c0 00000000`00000000 fffffa80`04d91060 fffffa80`03ebc820 : tdx! ?? ::FNODOBFM::`string'+0x42ba
    fffff880`0b5fc530 fffffa80`03ebc6c0 : 00000000`00000000 fffffa80`04d91060 fffffa80`03ebc820 fffffa80`04e4ef20 : aswTdi+0x17d4
    fffff880`0b5fc538 00000000`00000000 : fffffa80`04d91060 fffffa80`03ebc820 fffffa80`04e4ef20 fffff880`010b9bff : 0xfffffa80`03ebc6c0
    
    
    FOLLOWUP_IP: 
    tdx!TdxCreateControlChannel+a9
    fffff880`010a8bd9 48895e18        mov     qword ptr [rsi+18h],rbx
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  tdx!TdxCreateControlChannel+a9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: tdx
    
    IMAGE_NAME:  tdx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79332
    
    STACK_COMMAND:  .cxr 0xfffff8800b5fba70 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_tdx!TdxCreateControlChannel+a9
    
    BUCKET_ID:  X64_0x3B_tdx!TdxCreateControlChannel+a9
    
    Followup: MachineOwner
    ---------
    The crash is pointing to your avast! software as the cause. Make sure your network drivers are up to date through Realtek, your audio drivers are up to date through Realtek, and that avast! software is up to date. If all are up to date, uninstall and re-install avast! To uninstall, make sure to use the avast! uninstall utility.


    Also uninstall Todos Data System:
    Code:
    shbecr	fffff880`067a5000	fffff880`067b7000	Fri May 30 06:28:27 2008 (483ff2eb)	00014042		shbecr.sys
      My Computer


 

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