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Windows 7: Computer freezes randomly

09 Mar 2012   #1
bigboy54

windows 7 home premium 64bit.
 
 
Computer freezes randomly

First time posting here...over the last couple of days my computer randomly freezes and i have to force reboot it happens at random...so i checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
log name:system
source:kernel-Power
Event ID:41
level:critical
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-03-09T18:00:02.940830400Z

EventRecordID 92678

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Phil-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-03-09T18:00:02.940830400Z" />
<EventRecordID>92678</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Phil-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

specs
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 6144MB RAM
Hard Drive: 1 TB
Video Card: NVIDIA GeForce GTX 260
Sound Card: Speakers (High Definition Audio Device)
Speakers Headphones: Logitech g35
Keyboard: LogitechG110 Gaming Keyboard
Mouse: Logitech Mx518 Gaming Mouse
Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Motherboard: ASUS M4A79T Deluxe AM3 DDR3 AMD 790FX ATX AMD

windows 7 home premium 64bit
power supply/graphics card 2 years old
everything else is 1 year old


My System SpecsSystem Spec
.
09 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

It would be nice to be able to see your System Specs.
System Info - See Your System Specs


There are many reasons why a PC " behaves" this way.


These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....


What follows is a series of generic troubleshooting steps that you may care to try...


*Make sure all intake/exhausts vents are clean along with all fans.

Get some temp monitoring software for cpu, gpu.

* It could be a hard drive that is going bad or corrupted.

To check a hard drive See Check Disk...
Disk Check


* In an administrators account type cmd in search.

In cmd type sfc /scannow.
This will report and fix minor problems.
Take note of what is said at the end.
Should your computer freeze, try to do the tests in safe mode.
SFC /SCANNOW Command - System File Checker


* Go to search, type device manager and look for any yellow warning markers.


* Re Event Viewer ID 41. Most of us get this error every so often.

Keep it under observation.

* If overclocking, restore to original.


* Try in safe mode; report back if it works properly.

Getting into Windows Safe Mode


*Clean boot. You may discover what is causing your problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


*Run a scan with Malwarebytes.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!


*List all the Security software you have ever had installed & currently have now on your computer please.


* Browser addons can create problems.

Check how many you have on your various browsers.
Is each & every one really needed?
My System SpecsSystem Spec
09 Mar 2012   #3
bigboy54

windows 7 home premium 64bit.
 
 

I'm unable to run in safe mode it freezes at log in screen and I'm useing avg free
My System SpecsSystem Spec
.

09 Mar 2012   #4
bigboy54

windows 7 home premium 64bit.
 
 

Tryed doing a system restore same thing happens it freezes and I have to reboot
My System SpecsSystem Spec
09 Mar 2012   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
Reply

 Computer freezes randomly




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