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Windows 7: BSOD Windows 7 x64 --> ntoskrnl.exe


09 Mar 2012   #1

Windows 7 Ultimate x64
 
 
BSOD Windows 7 x64 --> ntoskrnl.exe

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Type x64-based PC
Processor AMD Phenom(tm) 9600 Quad-Core Processor, 2300 Mhz
BIOS Version/Date American Megatrends Inc. 2701, 10/8/2010
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 3.34 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 11.2 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys

I've been having random BSOD which don't seem to be triggered by any particular action on my behalf. I have tested all hardware and memory and it all checks out O.K.

Thank you in advance for your troubleshooting help with this matter. I'm up against a wall with this one and could use some help.

My System SpecsSystem Spec
.

09 Mar 2012   #2

Win 8 Release candidate 8400
 
 

No DMPs included in upload

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
09 Mar 2012   #3

Windows 7 Ultimate x64
 
 

My apology, I thought those were automatically grabbed. I have re-uploaded the zip file. Thank you.
My System SpecsSystem Spec
.


09 Mar 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by internski View Post
My apology, I thought those were automatically grabbed. I have re-uploaded the zip file. Thank you.
No worries

Several issues here.

First old drivers from as far back as 2005 need to be updated.

Code:
MarvinBus64.sys    9/23/2005 4:17:03 PM        fffff880`0457e000    fffff880`045c2000    0x00044000    0x433470cf                        
AtiPcie.sys    11/6/2006 11:59:54 AM        fffff880`0168f000    fffff880`01697000    0x00008000    0x454f6a0a                        
tifsfilt.sys    8/29/2007 7:37:29 AM        fffff880`06409000    fffff880`06420000    0x00017000    0x46d56889                        
timntr.sys    8/29/2007 7:38:23 AM        fffff880`018e5000    fffff880`01995000    0x000b0000    0x46d568bf                        
PxHlpa64.sys    12/10/2007 6:49:01 PM        fffff880`0106c000    fffff880`01077ae0    0x0000bae0    0x475dd06d                        
RtNdPt60.sys    12/10/2007 9:49:52 PM        fffff880`07961000    fffff880`0796d000    0x0000c000    0x475dfad0                        
adfs.SYS    11/3/2008 11:48:14 AM        fffff880`082a4000    fffff880`082bc000    0x00018000    0x490f2b4e                        
mcdbus.sys    2/24/2009 5:34:07 AM        fffff880`13d87000    fffff880`13dc3880    0x0003c880    0x49a3cd1f
Second--Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).

Third driver verified cause ware related to tcpipreg.sys. Part of the OS. Since you have already updated to SP-1, I would run a system file check.


SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
09 Mar 2012   #5

Windows 7 Ultimate x64
 
 

Thanks for your prompt reply.

I have updated the system as referenced here and confirmed Asacpi.sys is correct (which it was) and run a system file check which returned no errors.

I still get a BSOD however and attached the latest dump file. The system is somewhat stable but when I activate "verifier" and restart, the BSOD happens within 1-2 minutes of my desktop appearing.
My System SpecsSystem Spec
09 Mar 2012   #6

Windows 7 Ultimate x64
 
 

When the BSOD appears it's a Stop: 0x000000c4 error.
My System SpecsSystem Spec
Reply

 BSOD Windows 7 x64 --> ntoskrnl.exe




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