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Windows 7: Random BSOD mostly 0x00000050

10 Mar 2012   #1
baobab123

windows 7 ultimate x64
 
 
Random BSOD mostly 0x00000050

Getting random BSOD's during every now and then. Especially when playing games (ANNO 2070, for ex.).
I've run CHKDSK(inc. physical disk scan), and Memory Tests and found no errors.
I am using NOD32 AV even though the PERFMON report states otherwise.


Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? yes
- an OEM or full retail version? full retail

- What is the age of system (hardware)? < 1 year
- What is the age of OS installation (have you re-installed the OS?) < 1 year
Full system specs on profile

Thank you for your help.


My System SpecsSystem Spec
.
10 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Several issues.

The most obvious first three




1-sptd.sys

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files


2-Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd (another copy of sptd.sys)


3-Possible malware. Run Malwarebytes.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
11 Mar 2012   #3
baobab123

windows 7 ultimate x64
 
 

Thank you for your quick reply.
I've followed instructions and removed Daemon tools and the sptd driver.
Malware scan found 2 threats though I suspect those were false positives since they were both patching tools (Version update for ex.). I removed them anyway just be on the safe side.

Lets wait a few days and I'll let you know if the issue has been resolved.
Thanks again.
My System SpecsSystem Spec
.

11 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by baobab View Post
Thank you for your quick reply.
I've followed instructions and removed Daemon tools and the sptd driver.
Malware scan found 2 threats though I suspect those were false positives since they were both patching tools (Version update for ex.). I removed them anyway just be on the safe side.

Lets wait a few days and I'll let you know if the issue has been resolved.
Thanks again.

Good job and good luck
My System SpecsSystem Spec
12 Mar 2012   #5
baobab123

windows 7 ultimate x64
 
 
Another BSOD this time 41

Hey zigzag,
No luck
Just had another crash.Error 41. Wasn't sure if supposed to start a new thread.
Uploaded relevant files.

My System SpecsSystem Spec
12 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by baobab View Post
Hey zigzag,
No luck
Just had another crash.Error 41. Wasn't sure if supposed to start a new thread.
Uploaded relevant files.

Thanks.

This on is inconclusive

Might want to remove applecharger though.
My System SpecsSystem Spec
12 Mar 2012   #7
baobab123

windows 7 ultimate x64
 
 

applecharger? do you mean on_off charge?
My System SpecsSystem Spec
12 Mar 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by baobab View Post
applecharger? do you mean on_off charge?
No idea. The file-name is AppleCarger.sys, and is usually used for charging iPhones.
My System SpecsSystem Spec
12 Mar 2012   #9
baobab123

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by baobab View Post
applecharger? do you mean on_off charge?
No idea. The file-name is AppleCarger.sys, and is usually used for charging iPhones.
Found the service on the task manager, came complimentary with the motherboard drivers.. removed it.

If I get another crash should I post it on this thread or start a new one?
My System SpecsSystem Spec
12 Mar 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by baobab View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by baobab View Post
applecharger? do you mean on_off charge?
No idea. The file-name is AppleCarger.sys, and is usually used for charging iPhones.
Found the service on the task manager, came complimentary with the motherboard drivers.. removed it.

If I get another crash should I post it on this thread or start a new one?

Might as well stay here so others can see what has been tried before.
My System SpecsSystem Spec
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 Random BSOD mostly 0x00000050




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